• Solved

How to Remove Profile names, tabs and menu item

Linux User So. I recently followed a Mozilla guide, previously posted, and something that I did, or changed, I now have a very annoying "profile" name in the title bar. F… (read more)

Linux User So. I recently followed a Mozilla guide, previously posted, and something that I did, or changed, I now have a very annoying "profile" name in the title bar. Further to that, I now have an additional menu option called "Profiles", with --"profile --Add Profile


Manage Profiles

I have never had or seen these items, except when I've moved my profile from an old computer to a new computer, using the console of "firefox -P" command.

It is becoming very annoying as I only have one profile, and I don't want an more.

Question. How to I block the display of 'profile information' ? Thanks

Asked by Charlie Daves 3 days ago

Answered by AliceWyman 3 days ago

  • Locked

Cancel yearly subscription to Mozilla Monitor Plus

Hello, I was trying to remove my credit card information and cancel my yearly subscription to Mozilla Monitor Plus that is due to Renew February 21, 2026 for the amount … (read more)

Hello,

I was trying to remove my credit card information and cancel my yearly subscription to Mozilla Monitor Plus that is due to Renew February 21, 2026 for the amount of $107.88. I could not find a way to delete my payment method and/or cancel my subscription.

Can you please assist me with this?


Thank you,

Moderator note: This question has been edited to correct the formatting.

Asked by GMD 2 days ago

Last reply by James 2 days ago

  • Solved

How do I recover a folder that disappeared from my Thunderbird pane when Windows 11 updated?

Oddly, when I tried to create a NEW folder using the same name, BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT, it did not work. I created a folder with a simpler name, AI BUL… (read more)

Oddly, when I tried to create a NEW folder using the same name, BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT, it did not work. I created a folder with a simpler name, AI BULLSHIT, and that worked. But I had over 400 emails stored in the folder that disappeared, and I would like them back.

Asked by wolfman141 2 days ago

Answered by Lin 2 days ago

  • Solved

After DELL update I can't log into Gmail

I am 70, sorry if I am not clued into all the latest. I have used Firefox forever because it delete cookies and tracking. Thanks for that. I had a update last night and n… (read more)

I am 70, sorry if I am not clued into all the latest. I have used Firefox forever because it delete cookies and tracking. Thanks for that. I had a update last night and now I can't get into my gmail account. Thanks

Asked by quietbrianquiet 3 days ago

Answered by quietbrianquiet 2 days ago

  • Solved

Unable to change font color using "Text color" window, "Choose a color" button (macOS)

Changing color of the text during composing an email does not work when I use "Choose a color" button. The color in the button changes, but when I click "Ok" the color do… (read more)

Changing color of the text during composing an email does not work when I use "Choose a color" button. The color in the button changes, but when I click "Ok" the color does not change. The color change works though if: I click "Last-picked color", or when I type color name "Green" or HTML hex, and subsequently click "OK".

How to change the color of text in a composed email when

I am using Thuderbird on macOS.

When trying to run in Safe Mode, and compose a new message, I the Thunderbird stucks, so I cannot confirm in Safe Mode, but I had this issue in the past also on other machines/Thunderbird instances, so maybe someone else had a similar problem, or maybe it is a known issue, already in dev team logs.

Asked by cereberusjm 4 months ago

Answered by cereberusjm 1 week ago

  • Solved

FF on Win10 crashes on startup; won't start and crashes in troubleshooting mode startup

I'm on Win10. This morning I see that MSLOP has updated my desktop PC overnight. FF was open before the update and attempted to restart but couldn't restore pages. I told… (read more)

I'm on Win10. This morning I see that MSLOP has updated my desktop PC overnight. FF was open before the update and attempted to restart but couldn't restore pages. I told it to start a new session and the PC blue screened. This has happened before so after the PC restarted I shut it down. It blue screened a few times while also trying to restart FF. I shut it down with the power button. FF will not start with troubleshooting (shift while double clicking on FF icon). It crashes and I get the crash window. Latest crash detail is below. What next? Any help is much appreciated.

UPDATE: I went to windows settings, apps, and clicked on uninstall for FF. Immediately a message box, "Would you like to refresh instead?" popped up. Sure, why not? It thought for a while and updated. I logged in again and I am back to a functioning 147.0.3. I logged into my bitwarden extension and ublock origin is still there. No clue what happened earlier.

Asked by dave101 3 days ago

Answered by Denys 2 days ago

  • Solved

I suddenley cannot log in to my hotmail via Mozilla?

Since yesterday I cannot log in to my hotmail accounts via Mozilla. It keeps coming up with the message "Please retry with a different device or other authentication meth… (read more)

Since yesterday I cannot log in to my hotmail accounts via Mozilla. It keeps coming up with the message "Please retry with a different device or other authentication method to sign in". I select sending a code to an email to try a different way but it doesn't even send the code either so I simply cannot log in

I can log in via Microoft Edge so the issue appears to be with Mozilla but I have no idea what has happened or how to fix it

I love Mozilla so do not want to be forced to use Microsoft Edge :-(

Asked by aiyesharai 2 days ago

Answered by Denys 2 days ago

  • Solved

Use the Search Box, rather than the address bar, to type searches

I don't like to use the address bar to type searches. I like using the SEARCH BOX in Firefox's New Tab instead. But, with each update, I once again have to try to figur… (read more)

I don't like to use the address bar to type searches. I like using the SEARCH BOX in Firefox's New Tab instead. But, with each update, I once again have to try to figure out how to set Firefox searches to be typed in the search box. Is there any way to set this so it doesn't get changed with every update?

Asked by Red in Denver 3 days ago

Answered by Denys 2 days ago

  • Solved

download all (or partial) emails from gmail as quota too large

Hi, I have used "takeout" years before but not one of these. https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&g… (read more)

Hi, I have used "takeout" years before but not one of these.

https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOdIBCTE5NzE5ajBqMagCALACAA&sourceid=chrome&ie=UTF-8

Can I keep folder integrity using one of these? And how if not obvious.

Quota is high.

Thanks

Asked by DrDOS 4 days ago

Answered by DrDOS 3 days ago

  • Solved

Thunderbird version >115: Threaded top message does not show bold as if child has new messsage

Dear people, problem: threaded view is enabled > when the child has a new message, the top message is not bold but only underlined. Without opening the thread, I wou… (read more)

Dear people,

problem: threaded view is enabled > when the child has a new message, the top message is not bold but only underlined. Without opening the thread, I wouldn't know that there are messages in the thread.

Example: Actual default style: In the view, it appears like this > Thread top message

v Thread top message

  - Old Child message
  - New Child message

The style I prefer: In the view, it appears like this > Thread top message

v Thread top message

  - Old Child message
  - New Child message

(see also screenshots for that).

As the solution in https://support.mozilla.org/en-US/questions/1265223 did not work anymore (since starting with Thunderbird 115+ the message list was rewritten from XUL treechildren to a HTML-based table view) I wanted to post another solution if someone stumbles upon this problem via google.

1) Enable customized stylesheet support: a) ☰ Menu → Settings → search for config → Config Editor b) Search for "toolkit.legacyUserProfileCustomizations.stylesheets" and enabled (set it to value "true") it by double clicking

2) Edit the Thunderbird styles by adding your customized stylesheet: 1) Help → Troubleshooting Information → Profile Folder → Open Folder 2) Inside that folder, create chrome/userChrome.css (folder name and filename must exactly named like this; pay attention to not create a userChrome.css.txt by accident when using an editor) 3) Put this into the userChrome.css: /* Collapsed thread that contains unread messages → bold */ tr[is="thread-row"].children[aria-expanded="false"][data-properties~="hasUnread"]

 .subject-line span {
 font-weight: 700 !important;
 color: #000000 !important;

}

/* Keep correct color when selected */ tr[is="thread-row"].children[aria-expanded="false"][data-properties~="hasUnread"][aria-selected="true"]

 .subject-line span {
 color: var(--listbox-selected-text-color) !important;

} 4) Save the file and restart Thunderbird

Asked by bob2021 2 days ago

Answered by bob2021 2 days ago

  • Solved

Can't find profile after uninstalling and reinstalling firefox

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not … (read more)

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not choose to delete data. Reinstalled and now can't find my profile.

Asked by Boss 2 days ago

Answered by Denys 2 days ago

  • Locked

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have acce… (read more)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Asked by Кирилл Майтак 2 days ago

Last reply by Denys 2 days ago