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can not add xfinity passwor after changing it to Thunderbird

i have tried updating my pass word for Xfinity i have tried several passwords that work in Xfinity when try to change to Thunder bird it keeps asking me for t… (read more)

i have tried updating my pass word for Xfinity i have tried several passwords that work in Xfinity when try to change to Thunder bird it keeps asking me for the password i have tried several times to add it. i saw strange names and emails on my Xfinity account so i tried removing the password and every time Thunderbird keeps asking me for the xfinity pass wor. it works in xfinity but cn not get it to work in thunder bird Please help i do not know what do do i fi delete thiunder bird and stt over i lose alll my contacts and do not know how to SAVE THEM PLEASE HELP not sure i can get the email unless i go to xfinity mail

Asked by Mary 1 week ago

Last reply by Matt 1 week ago

Thunderbird password I've used for years doesn't work

The Thunderbird password I've used for YEARS (and is stored in "Saved Passwords") no longer works. I have two laptops with the same password, and they both ceased (on the… (read more)

The Thunderbird password I've used for YEARS (and is stored in "Saved Passwords") no longer works. I have two laptops with the same password, and they both ceased (on the same day) allowing downloads (or sending) of emails. This occurs on both my laptops -- one has TB version 115.10.1 w/ Windows 10, and the other has 140.5.0esr w/ Windows 11. It also occurs on my iPhone when trying to access the mail server.

Could the problem be the mail server itself?

Please Advise

Bob Hawkins

Asked by rehawkpe 1 month ago

Last reply by sfhowes 2 weeks ago

impossible d'enregistrer et de voir mes mots de passe ainsi que de recevoir et envoyer des mails

Bonjour, Lorsque je me connecte, j'ai un message que me dit : User is authenticated but not connected et ceci sur toutes mes boites mails. De plus, suite à un change… (read more)

Bonjour, Lorsque je me connecte, j'ai un message que me dit : User is authenticated but not connected et ceci sur toutes mes boites mails. De plus, suite à un changement d'ordinateur mes mots de passe sont visibles aves des chiffres et des lettres "1//03csgEnBPtxsaCgYIARAAGAMSNwF-L9IrjQQom22l5sXSkYLP1h4BvsYHGmRYh43NZEdtoe " Je ne peux pas voir mes mots de passe enregistrés Je ne peux donc pas me connecter à mes boites mails car les mots de passe ne sont pas valides A savoir que je suis sur certaines boites mail sur @outlook.com (anciennement dbmail)

Pourriez-vous m'aider à débloquer le problème car je suis très embêtée Par avance merci et bonne soirée PS : Si je supprime l'application et que je l'installe de nouveau, vais-je perdre tout l'historique (dossiers, agendas, contacts, etc ...)

Asked by b.suignard 1 month ago

Last reply by Wayne Mery 3 weeks ago

Login to Outlook tells me the password is wrong. [was Thunderbird keeps changing my password]

I'm using Thunderbird on Windows 11 with my Outlook email account. I can receive email, but when I try to send an email, it tells me the password is wrong. [moderator n… (read more)

I'm using Thunderbird on Windows 11 with my Outlook email account. I can receive email, but when I try to send an email, it tells me the password is wrong.

[moderator note, the following is unrelated] When I check the password in the Privacy and Security settings, Thunderbird has changed the password to a long string of letters, numbers, and symbols. I enter the correct password, but it keeps changing back to the incorrect password. I have tried deleting and re-adding the account. I have also uninstalled and reinstalled Thunderbird. Same result.

Asked by dave460 1 month ago

Last reply by Toad-Hall 1 month ago

passwords won't save

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions … (read more)

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions

Asked by norv 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Connecting to RedTail

Hi, I am trying to connect my account to RedTail so I can send a broadcast email through RedTail. When I try to put in my email password, it will not save. I have confir… (read more)

Hi,

I am trying to connect my account to RedTail so I can send a broadcast email through RedTail. When I try to put in my email password, it will not save. I have confirmed the email, tried copying and pasting, typed the email and I can't figure out what else to do. RedTail is saying it's because it doesn't recognize the password and that I need to reach out to Thunderbird. Please help.

Thank you

Asked by brittany3 2 months ago

Last reply by david 2 months ago

Account password does not sync after change on domain controller

Hello, We are experiencing an issue in a corporate environment. The Thunderbird mail client does not pick up the new password after it has been changed for a user on the… (read more)

Hello,

We are experiencing an issue in a corporate environment. The Thunderbird mail client does not pick up the new password after it has been changed for a user on the domain controller.

Symptoms: After a password change in the domain, Thunderbird continues to use the old cached password, which leads to an authentication error.

Temporary solution: The problem is only resolved by manually deleting the mail account in Thunderbird and recreating it by entering the new password. This is inconvenient during mass password changes.

Question: Is there a way to configure Thunderbird to automatically sync with domain password changes?

Asked by artem 2 months ago

Last reply by david 2 months ago

password retention

On my previous laptop using Windows 11, a dialog box would open when I entered a username and password while online, asking if I wanted to save the username and password.… (read more)

On my previous laptop using Windows 11, a dialog box would open when I entered a username and password while online, asking if I wanted to save the username and password. On my brand new laptop, that dialog box does not come on screen. Id like to be able to store that info so I don't have to enter it each time.

Thanks!

Asked by rick136 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Saved Passwords - Accidentally deleted instead of edited. How can I get the mapping back to send emai?

When I went into saved passwords, I misunderstood the instructions and deleted the accounts instead of deleting the current password. The request does come up to update … (read more)

When I went into saved passwords, I misunderstood the instructions and deleted the accounts instead of deleting the current password. The request does come up to update the password, but when I do, this message comes up. How can I fix this?

Asked by jimmystreesvc 2 months ago

Last reply by david 2 months ago

Password

My wife and I have just bought a new computer running Windows 11. My Emails are working fine (IMAP) but my wife's Email only work on our iPad. I can't find the password f… (read more)

My wife and I have just bought a new computer running Windows 11. My Emails are working fine (IMAP) but my wife's Email only work on our iPad. I can't find the password for my wife's Thunderbird account. Her password does not come up under saved passwords. Where do I go from here?

Asked by fryer_max 2 months ago

Last reply by david 2 months ago