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Firefox has gone berserk. If I can't get some help, I have to get a new browser.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have … (read more)

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

Asked by Mark 2 hours ago

Last reply by TechHorse 1 hour ago

Is there a way I can print my passwords?

I keep losing passwords on Microsoft and I depend on Mozilla. Is there a way I can print a copy of all my passwords to hold in a file myself in case everything goes wrong… (read more)

I keep losing passwords on Microsoft and I depend on Mozilla. Is there a way I can print a copy of all my passwords to hold in a file myself in case everything goes wrong. I am 77 years old and a lot of this is just too advanced for me.

Asked by pjeffers 1 week ago

Last reply by TechHorse 1 week ago

All stored passwords are gone

I have changed nothing on my system. Yesterday my account showed all passwords and today all passwords are gone. The look of Mozilla has changed overnight. What happened?… (read more)

I have changed nothing on my system. Yesterday my account showed all passwords and today all passwords are gone. The look of Mozilla has changed overnight. What happened? How can I restore it so I have access to my accounts?

Asked by ruthj 2 weeks ago

Last reply by York 2 weeks ago

how much is mozilla VPN

How much is the vpn service from mozilla. I live in the UK. Please provide monthly and annual cost. Thanks Also I used mozilla in private browsing and allowed it to gen… (read more)

How much is the vpn service from mozilla. I live in the UK. Please provide monthly and annual cost. Thanks Also I used mozilla in private browsing and allowed it to generate a password . Can you tell me how to find the password when I need it. Thanks again

Asked by Jed Farnell 3 weeks ago

Last reply by James 3 weeks ago

Passwords won't reveal

When on Firefox desktop I can't reveal any passwords. Currently, it's set to prompt for a user login from the computer to reveal a password but it doesn't show the prompt… (read more)

When on Firefox desktop I can't reveal any passwords. Currently, it's set to prompt for a user login from the computer to reveal a password but it doesn't show the prompt when clicking to reveal a password.

Restarting the browser doesn't seem to work. Restarting the computer doesn't seem to do the trick either. I tried signing out and back in from my Firefox account but that didn't work either. I tried using mobile Firefox and that seems to work properly. Passwords also auto-fill like normal, basically the only thing not working is the password reveal. I'm not exactly sure what I can proceed to try next to fix this.

Asked by victormortiz716 3 weeks ago

Last reply by WhatABee 3 weeks ago

password manager shaded

Win 11 Pro, Firefox Browser-Developer, 147.0b9, 64bit Problem recently occurred. Example it was working fine this morning and after turning the computer off and restartin… (read more)

Win 11 Pro, Firefox Browser-Developer, 147.0b9, 64bit Problem recently occurred. Example it was working fine this morning and after turning the computer off and restarting later in the day this happens. The image below shows faded access to the password manager. Link that appear do not work: Log in at the header and link in password support highlight in the visible text portion. Thanks in advance for your help

Asked by Dado 1 month ago

Last reply by jonzn4SUSE 1 month ago

Generated password

Hi! A few minutes ago I was in the process of signing up for a website- creating an account log-in and password. Firefox asked if I would like to use an automatically gen… (read more)

Hi! A few minutes ago I was in the process of signing up for a website- creating an account log-in and password. Firefox asked if I would like to use an automatically generated password- which was displayed. Of course this is nothing new and I always say yes. The password automatically saves (or I guess it asks me first and I say yes) to the password section in the browser settings. Always easy! But this time it did not save it- I tried it twice and neither time it saved. I read some of the support posts and someone advised to make sure it was checked in my iOS settings. It was NOT so I checked it. But strange because it’s always saved all the others? Anyway I was wondering if there’s a way to see recently generated passwords similar to what the iOS password generating and saving tool has been doing for a little while now (not implying anything here!). That’s all I guess, thank you so much!!

Asked by Carleton Curtis 1 month ago

Last reply by wirkutskijkarl 1 month ago