moving email to external folder

I want to export email from only one or two Thunderbird folders--either into a single Thunderbird folder which I place in Dropbox for someone else to download to their co… (read more)

I want to export email from only one or two Thunderbird folders--either into a single Thunderbird folder which I place in Dropbox for someone else to download to their computer--or simply move all that email into one folder in Microsoft Office. I can move email into a external folder, but can only move a few at a time. I want to move all the email in one folder to folder outside of Thunderbird. Thank you!

Asked by Oswin Hollenbeck 9 hours ago

Last reply by david 28 minutes ago

Back up Local Folder data elsewhere

I am backing up my Thunderbird (Windows 11) data weekly, and the size is rather large, as I have 19 years of messages (individual folders) in that Local Folder. Is there … (read more)

I am backing up my Thunderbird (Windows 11) data weekly, and the size is rather large, as I have 19 years of messages (individual folders) in that Local Folder. Is there any way of saving these folders elsewhere so they are not backed up, or perhaps excluding them from backup somehow?

You are great with help, and just recently helped greatly!

Cheers, Jim.

Asked by jim4001 6 hours ago

Last reply by david 31 minutes ago

Subfolder in "sent" folder

I am trying to set up a subfolder in "Sent" for a gmx account within Thunderbird. I right click on "sent" but there is no "new subfolder" option (see attached image). I… (read more)

I am trying to set up a subfolder in "Sent" for a gmx account within Thunderbird. I right click on "sent" but there is no "new subfolder" option (see attached image). I also have a gmail account and that does have a "new subfolder" option. Can anyone help?

Asked by amprince49 13 hours ago

Last reply by Matt 39 minutes ago

running version 138.0 (64 bit) can I install saved download of version 78.6.1

I have a downloaded application of Thunderbird 78.6.1 on my computer from 2021. With my new Windows 11 Pro I had to download and install 138.0 (64 bit) and I'd like to go… (read more)

I have a downloaded application of Thunderbird 78.6.1 on my computer from 2021. With my new Windows 11 Pro I had to download and install 138.0 (64 bit) and I'd like to go back to 78.6.1. Can I install it by running the application from the old download? If so, do I need to uninstall 138.0 first?. Will my address book and emails be safe? Is there any profile mix up I should be concerned about?

Asked by Bob K 13 hours ago

Last reply by Matt 44 minutes ago

Zip File Emails

I dumped a zip file from a thumb drive to Thunderbird and it appears all the emails have downloaded but while I logged in with one gmail account those current emails on t… (read more)

I dumped a zip file from a thumb drive to Thunderbird and it appears all the emails have downloaded but while I logged in with one gmail account those current emails on the gmail account are there 577 of them but the 17,763 emails are showing in gray next to the 577 but I cannot access those? How can I access those emails? These are old emails where I no longer have accounts for. Thanks

Asked by omaani81 13 hours ago

Last reply by Matt 48 minutes ago

Need to backup data

I have backed up the data regularly before, but in the new Windows 11 pc, I cannot find the data. It used to be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\itfho9… (read more)

I have backed up the data regularly before, but in the new Windows 11 pc, I cannot find the data.

It used to be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\itfho9h2.default" on the old Windows PC which went bonkers. Now should be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\i3ls19ra.default-esr", but when looking in the "C:\Users\Jim\AppData\Roaming\" folder, Thunderbird folder is not there with the others. But that is where Thunderbird data is supposed to be according to Account Settings, Message Storage, Local Directory.

So, how do I find where the data is so that I can back it up?

Thanks.

Asked by jim4001 1 day ago

Last reply by Matt 52 minutes ago

Suggestion for Thunderbird icons

I use Thunderbird for email and Edge for my browser. Unfortunately the icons for the two are so similar it's difficult to tell them apart. I'd like to suggest that Thun… (read more)

I use Thunderbird for email and Edge for my browser. Unfortunately the icons for the two are so similar it's difficult to tell them apart. I'd like to suggest that Thunderbird/Mozilla allow users to substitute their own icons for the running programs if they don't want to use the default one.

Asked by coffent 10 hours ago

Last reply by Matt 57 minutes ago

hanging on "Host contacted, sending login information"

hello, I have been away from this laptop for about 7 months; now, when I try to access TBird, it seems to hang indefinitely [I haven't timed it but it seems like more th… (read more)

hello,

I have been away from this laptop for about 7 months; now, when I try to access TBird, it seems to hang indefinitely [I haven't timed it but it seems like more than half an hour, maybe a lot more] displaying "xxxx@xxxxx.com: Host contacted, sending login information" in the bar at the bottom of the screen ... Every once in a long while, it jumps up and asks for my password. I give the one that relates to the "xxx" email address above and it rejects it as incorrect. I have checked that the password works to get into this account on webmail.

Can anyone help? I don't remember having this problem before. I am using TB 115.10.1 (64-bit) many thanks, filter feeder

Asked by filterfeeder 6 hours ago

Last reply by Matt 1 hour ago

IMAP Email Account Terminated by Service

When we moved, our internet service provider did not provide service at the new address. As a result, they killed my IMAP email account I had for more than 20 years. The… (read more)

When we moved, our internet service provider did not provide service at the new address. As a result, they killed my IMAP email account I had for more than 20 years. There is a Thunderbird profile folder located in Users\name\AppData\Roaming\Thunderbird\Profiles\********.default-esr\ImapMail\. It is 49GB in size. How do I get Thunderbird to access this folder and these emails? Do I rename it and/or move it to a different location? Please help. Thanks.

Asked by puravid1 2 days ago

Last reply by Matt 1 hour ago

How to view headers and complete text

One feature missing from K9/Thunderbird for android is ability to view the complete email headers and text. Having the option to not only view headers is to view and expo… (read more)

One feature missing from K9/Thunderbird for android is ability to view the complete email headers and text. Having the option to not only view headers is to view and export the complete email message. Can the developers add that ability in upcoming versions?

Been using K9 for years and now the Thunderbird beta.. Thanks

Asked by greg150 11 hours ago

Last reply by Yu5tiqX9og 6 hours ago

websites always dark

No matter what setting I choose , ie dark or light, all the websites are showing dark. This is a real problem for my eyesight. I cant see words etc. I have tried various … (read more)

No matter what setting I choose , ie dark or light, all the websites are showing dark. This is a real problem for my eyesight. I cant see words etc. I have tried various changes and have reset dark/light but still dark. can anyone help with this please

Asked by zenke 4 days ago

Last reply by Mark 5 hours ago

Open Recently Closed Tabs

Hello, I recently had 20+ tabs open in Firefox. I moved 1 tab of the 20 to be a separate page and closed the other tabs. Now I am unable to re-open the other tabs through… (read more)

Hello, I recently had 20+ tabs open in Firefox. I moved 1 tab of the 20 to be a separate page and closed the other tabs. Now I am unable to re-open the other tabs through the 'Recently Closed Tab' feature. That feature only shows a few new tabs I opened on the separate page. Is the only option to painstakingly search through history over several months to re-open several tabs I had open for several months? Thank you the feedback, Ken

Asked by kend_smyth 11 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Extensions are exhausting my CPU (it reaches 100%)

Firefox extensions are exhausting my CPU like a malware (it seems like it...) and i can't figure out which one is the problem Application Basics Name: Firefox Versio… (read more)

Firefox extensions are exhausting my CPU like a malware (it seems like it...) and i can't figure out which one is the problem

Application Basics


Name: Firefox Version: 128.10.0esr Build ID: 20250421121556 Distribution ID: canonical User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0 OS: Linux 6.8.0-59-generic #61-Ubuntu SMP PREEMPT_DYNAMIC Fri Apr 11 23:16:11 UTC 2025 OS Theme: ChromeOS-Dark-Compact / ChromeOS-Compact Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 7 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 14.9 GB Disk Space Available: 17.1 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 133.4.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 2.1.0 ID: webcompat-reporter@mozilla.org

Remote Features


Upgrade Spotlight Rollout: (treatment)

Remote Processes


Type: Extension Count: 1

Type: Preallocated Count: 3

Type: Privileged About Count: 1

Type: Socket Count: 1

Type: Utility JavaScript Oracle Count: 1

Add-ons


Name: Arabic spell-checking dictionary Type: dictionary Version: 3.2.20120321.2resigned1 Enabled: true ID: ar@dictionaries.addons.mozilla.org

Name: British English Dictionary (Marco Pinto) Type: dictionary Version: 4.0.1 Enabled: true ID: marcoagpinto@mail.telepac.pt

Name: Dictionnaire français Type: dictionary Version: 7.0b Enabled: true ID: fr-dicollecte@dictionaries.addons.mozilla.org

Name: English United States Dictionary Type: dictionary Version: 115.0 Enabled: true ID: @unitedstatesenglishdictionary

Name: AdBlock — block ads across the web Type: extension Version: 6.20.0 Enabled: true ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: AdBlocker for YouTube™ Type: extension Version: 0.5.1 Enabled: true ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: AdBlocker Ultimate Type: extension Version: 3.8.35 Enabled: true ID: adblockultimate@adblockultimate.net

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: AI Grammar Checker & Paraphraser – LanguageTool Type: extension Version: 8.19.4 Enabled: true ID: languagetool-webextension@languagetool.org

Name: Amazon.com Type: extension Version: 1.7 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Anti-Adblock Blocker Type: extension Version: 0.0.7 Enabled: true ID: {7616a0b7-d0b6-4a0d-ad65-c9b35d96bad4}

Name: Behind The Overlay Type: extension Version: 0.2.1 Enabled: true ID: jid1-Y3WfE7td45aWDw@jetpack

Name: Bing Type: extension Version: 1.6 Enabled: true ID: bing@search.mozilla.org

Name: Buster: Captcha Solver for Humans Type: extension Version: 3.1.0 Enabled: true ID: {e58d3966-3d76-4cd9-8552-1582fbc800c1}

Name: CanvasBlocker Type: extension Version: 1.11 Enabled: true ID: CanvasBlocker@kkapsner.de

Name: Clear Cache Type: extension Version: 4.2 Enabled: true ID: clearcache@michel.de.almeida

Name: cookies.txt Type: extension Version: 0.8 Enabled: true ID: {12cf650b-1822-40aa-bff0-996df6948878}

Name: Dark Reader Type: extension Version: 4.9.103 Enabled: true ID: addon@darkreader.org

Name: Dictionary Anywhere Type: extension Version: 1.1.0 Enabled: true ID: {e90f5de4-8510-4515-9f67-3b6654e1e8c2}

Name: Disconnect Type: extension Version: 20.3.1.2 Enabled: true ID: 2.0@disconnect.me

Name: Don't track me Google Type: extension Version: 4.28 Enabled: true ID: dont-track-me-google@robwu.nl

Name: DuckDuckGo Type: extension Version: 1.4 Enabled: true ID: ddg@search.mozilla.org

Name: Enhancer for YouTube™ Type: extension Version: 2.0.130.1 Enabled: true ID: enhancerforyoutube@maximerf.addons.mozilla.org

Name: Facebook Container Type: extension Version: 2.3.12 Enabled: true ID: @contain-facebook

Name: Firefox Color Type: extension Version: 2.1.7 Enabled: true ID: FirefoxColor@mozilla.com

Name: Firefox Multi-Account Containers Type: extension Version: 8.2.0 Enabled: true ID: @testpilot-containers

Name: Firefox Relay Type: extension Version: 2.8.1 Enabled: true ID: private-relay@firefox.com

Name: FoxyImage Type: extension Version: 1.8resigned1 Enabled: true ID: foxyimage@eros.man

Name: FoxyLink Type: extension Version: 1.5 Enabled: true ID: foxylink@eros.man

Name: FoxyTab Type: extension Version: 2.31 Enabled: true ID: foxytab@eros.man

Name: Free Download Manager Type: extension Version: 3.2.1 Enabled: true ID: fdm_ffext2@freedownloadmanager.org

Name: GNOME Shell integration Type: extension Version: 12 Enabled: true ID: chrome-gnome-shell@gnome.org

Name: Google Type: extension Version: 1.4 Enabled: true ID: google@search.mozilla.org

Name: Grammarly: AI Writing and Grammar Checker App Type: extension Version: 8.929.0 Enabled: true ID: 87677a2c52b84ad3a151a4a72f5bd3c4@jetpack

Name: HTTPS Everywhere Type: extension Version: 2021.7.13 Enabled: true ID: https-everywhere@eff.org

Name: Impulse Blocker Type: extension Version: 1.2.0 Enabled: true ID: {3a7ab27c-6a20-4d24-9fda-5e38f8992556}

Name: Lightning Autofill Type: extension Version: 13.15.2 Enabled: true ID: {143f479b-4cb2-4d8c-8c31-ae8653bc6054}

Name: Malwarebytes Browser Guard Type: extension Version: 3.0.18 Enabled: true ID: {242af0bb-db11-4734-b7a0-61cb8a9b20fb}

Name: minerBlock Type: extension Version: 1.2.17resigned1 Enabled: true ID: xd4rker@gmail.com

Name: Ping Blocker Type: extension Version: 2.0.0 Enabled: true ID: {8bd6d796-c31a-40ff-8cb1-92459b6443d9}

Name: Privacy Badger Type: extension Version: 2025.3.27 Enabled: true ID: jid1-MnnxcxisBPnSXQ@jetpack

Name: React Developer Tools Type: extension Version: 6.0.0 Enabled: true ID: @react-devtools

Name: Redux DevTools Type: extension Version: 3.2.10 Enabled: true ID: extension@redux.devtools

Name: Replace Type: extension Version: 1.5 Enabled: true ID: replace@eros.man

Name: retire.js Type: extension Version: 2.1.4 Enabled: true ID: @retire.js

Name: Return YouTube Dislike Type: extension Version: 3.0.0.18 Enabled: true ID: {762f9885-5a13-4abd-9c77-433dcd38b8fd}

Name: Search by Image Type: extension Version: 8.2.0 Enabled: true ID: {2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c}

Name: Side View Type: extension Version: 0.6.6956 Enabled: true ID: side-view@mozilla.org

Name: Simple Tab Groups Type: extension Version: 5.3.2 Enabled: true ID: simple-tab-groups@drive4ik

Name: Simple Translate Type: extension Version: 3.0.0 Enabled: true ID: simple-translate@sienori

Name: SoundFixer Type: extension Version: 1.4.1 Enabled: true ID: soundfixer@unrelenting.technology

Name: SponsorBlock for YouTube - Skip Sponsorships Type: extension Version: 5.12.1 Enabled: true ID: sponsorBlocker@ajay.app

Name: Temp Mail - Disposable Temporary Email Type: extension Version: 0.0.34 Enabled: true ID: {2d97895d-fcd3-41ab-82e6-6a1d4d2243f6}

Name: TinEye Reverse Image Search Type: extension Version: 2.0.9 Enabled: true ID: tineye@ideeinc.com

Name: To Google Translate Type: extension Version: 4.2.0 Enabled: true ID: jid1-93WyvpgvxzGATw@jetpack

Name: Transmission easy client Type: extension Version: 2.2.0 Enabled: true ID: jid1-0GMKQAI8A9x5jg@jetpack

Name: Turn Off the Lights Type: extension Version: 4.5.7 Enabled: true ID: stefanvandamme@stefanvd.net

Name: VirusTotal Scan Type: extension Version: 0.6.3 Enabled: true ID: {06def8b7-bcc3-4f1e-add7-7d8222ca0efc}

Name: Vue.js devtools Type: extension Version: 6.6.3 Enabled: true ID: {5caff8cc-3d2e-4110-a88a-003cc85b3858}

Name: Web Archives Type: extension Version: 7.0.1 Enabled: true ID: {d07ccf11-c0cd-4938-a265-2a4d6ad01189}

Name: Wikipedia (en) Type: extension Version: 1.3 Enabled: true ID: wikipedia@search.mozilla.org

Name: WOT Website Security & Privacy Protection Type: extension Version: 20220920.0wot Enabled: true ID: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}

Name: Yahoo Search Type: extension Version: 1.0.1resigned1 Enabled: true ID: @yset

Name: Youtube Audio Type: extension Version: 0.0.2.5 Enabled: true ID: {580efa7d-66f9-474d-857a-8e2afc6b1181}

Name: Zoom Extension Type: extension Version: 2.2.5 Enabled: true ID: {bf855ead-d7c3-4c7b-9f88-9a7e75c0efdf}

Name: Language: English (CA) Type: locale Version: 128.10.20250421.121556 Enabled: true ID: langpack-en-CA@firefox.mozilla.org

Name: Language: English (GB) Type: locale Version: 128.10.20250421.121556 Enabled: true ID: langpack-en-GB@firefox.mozilla.org

Name: Language: English (US) Type: locale Version: 128.0.20240725.162350 Enabled: true ID: langpack-en-US@firefox.mozilla.org

Name: Language: Français (French) Type: locale Version: 128.0.20240725.162350 Enabled: true ID: langpack-fr@firefox.mozilla.org

Name: Language: العربية (Arabic) Type: locale Version: 128.10.20250421.121556 Enabled: true ID: langpack-ar@firefox.mozilla.org

Name: Dark Type: theme Version: 1.2 Enabled: true ID: firefox-compact-dark@mozilla.org

Name: Adblock Plus - free ad blocker Type: extension Version: 4.21.1 Enabled: false ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Easy Screenshot Type: extension Version: 3.109 Enabled: false ID: easyscreenshot@mozillaonline.com

Name: FoxyProxy Type: extension Version: 9.2 Enabled: false ID: foxyproxy@eric.h.jung

Name: IDM Integration Module Type: extension Version: 6.42.22 Enabled: false ID: mozilla_cc3@internetdownloadmanager.com

Name: NoScript Type: extension Version: 12.6 Enabled: false ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Onion Control (anonymous proxy) Type: extension Version: 0.1.5 Enabled: false ID: {d22a1484-dcef-44e9-ab52-80f0f4a331a3}

Name: Open in Chrome™ Browser Type: extension Version: 0.3.7 Enabled: false ID: {086f665e-6a55-4107-9147-f9a14e72b137}

Name: Open in MS Edge™ Type: extension Version: 0.3.4 Enabled: false ID: {94782f74-1a58-4332-a803-00006221a9d0}

Name: Open in VLC™ media player Type: extension Version: 0.4.4 Enabled: false ID: {6b954d17-d17c-4a19-8fe6-ee8052a562d6}

Name: Popup Blocker (strict) Type: extension Version: 0.8.8 Enabled: false ID: {de22fd49-c9ab-4359-b722-b3febdc3a0b0}

Name: Privacy Tweaks Type: extension Version: 0.1.7 Enabled: false ID: {3f932d07-6730-4c65-b5a6-f9f2f188f1e8}

Name: Security Tweaks Type: extension Version: 0.1.7 Enabled: false ID: {2b89f94e-a4da-47f7-ba7d-865ae7e689db}

Name: Speed Tweaks Type: extension Version: 0.1.7 Enabled: false ID: {c541dcb6-72ed-450d-8186-680e9d12b305}

Name: StayFree - Website Blocker & Web Analytics Type: extension Version: 2.2.0 Enabled: false ID: {30b15d56-b2fa-4cb2-98fd-7b5e26306483}

Name: Tab Stash Type: extension Version: 3.3 Enabled: false ID: tab-stash@condordes.net

Name: User-Agent Switcher and Manager Type: extension Version: 0.5.0 Enabled: false ID: {a6c4a591-f1b2-4f03-b3ff-767e5bedf4e7}

Name: Windscribe - Free Proxy and Ad Blocker Type: extension Version: 3.4.13.2 Enabled: false ID: @windscribeff

Name: XDM Browser Monitor Type: extension Version: 2.2 Enabled: false ID: browser-mon@xdman.sourceforge.net

Name: Firefox Alpenglow Type: theme Version: 1.4 Enabled: false ID: firefox-alpenglow@mozilla.org

Name: Light Type: theme Version: 1.2 Enabled: false ID: firefox-compact-light@mozilla.org

Name: Matte Black (Red) Type: theme Version: 2022.2.23 Enabled: false ID: {a7589411-c5f6-41cf-8bdc-f66527d9d930}

Name: Science Fiction Florest Type: theme Version: 1.0 Enabled: false ID: {4d6138be-7d98-4fed-8cb9-277c3a351183}

Name: System theme — auto Type: theme Version: 1.3 Enabled: false ID: default-theme@mozilla.org

Asked by John Magdy Lotfy Kamel 4 days ago

Last reply by Mark 6 hours ago

hello

Hello Firefox group, the translation of countries and site text is very limited, and most of the add-ons are not useful, and you can't go to Web Park with Firefox. … (read more)

Hello Firefox group, the translation of countries and site text is very limited, and most of the add-ons are not useful, and you can't go to Web Park with Firefox.

Asked by Facebook Bussines 16 hours ago

Last reply by Paul 6 hours ago

autofill

I want to edit my auto-fill data, I suspect it may have errors. How do I get to see and edit the auto-fill data that has been entered into my browser? I have looked and c… (read more)

I want to edit my auto-fill data, I suspect it may have errors. How do I get to see and edit the auto-fill data that has been entered into my browser? I have looked and can't locate this info.

Asked by fowlerc2325 5 days ago

Last reply by Mark 6 hours ago