Showing questions tagged:

Tab groups cannot sync acorss win and mac

I am using the same account (my school email), and everything else sync successfully. Tab groups saved on my Windows PC didn't show up on my Macbook; tab groups saved on … (read more)

I am using the same account (my school email), and everything else sync successfully.

Tab groups saved on my Windows PC didn't show up on my Macbook; tab groups saved on my Macbook didn't show up on my Win PC. Is this a feature or bug?

Open 4 20

Unable to reconnect to sync (Android)

Firefox for Android has stopped syncing (in the three-dot menu it says "Sign back in to synchronise: Synchronisation paused"). I tap that, tap "Reconnect to sync", enter … (read more)

Firefox for Android has stopped syncing (in the three-dot menu it says "Sign back in to synchronise: Synchronisation paused"). I tap that, tap "Reconnect to sync", enter my username and password, click "Sign in" and.... nothing happens. The "Sign in" button is greyed in, and it seems I have signed in because I get the email alerts about the new sign in, but the page does not redirect/tell the browser that sign in was successful.

Please could this be fixed so I can sync my bookmarks & open tabs?

Open 1 50

My account data is missing.

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, pas… (read more)

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, passwords, and widgets. What happened? I can't find them in the mobile app either.

Open 3 89

Not getting Sync to my computer

I don’t understand what’s going on, but this is not working for me and I am not an eight by person who can get or understand how to use this software I’m a senior and thi… (read more)

I don’t understand what’s going on, but this is not working for me and I am not an eight by person who can get or understand how to use this software I’m a senior and this is frustrating that’s all I can say

Open 2 20

Synchronisation ends wirh white screen and info for no internet connetion

Hi! I try to synchronize my mobil iphone 14 and mac airbook wit firefox. I tried new installation firefox, restart iphone, scanning code or choose option e-mail- i alway… (read more)

Hi! I try to synchronize my mobil iphone 14 and mac airbook wit firefox. I tried new installation firefox, restart iphone, scanning code or choose option e-mail- i always ends on white, empty screen. If i go back than i get the info - could be that there is no internet. I tried wlan and whitout wlan. What else can i do to synchronize?

Open 1 50

Where are my bookmarks

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were … (read more)

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were all there.

Any help would be appreciated!

Open 1

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Open 4 308

Sync Between 2 PCs

I have 2 PCs and one has all my current settings and the other does not. I recently had to re-install Windows 10 and when I installed Firefox again the settings won't syn… (read more)

I have 2 PCs and one has all my current settings and the other does not. I recently had to re-install Windows 10 and when I installed Firefox again the settings won't sync. Bookmarks, toolbars, etc.

Open 1 30

Why can't my desktop sync to my mobile phone data instead of me having to store, delete blah blah blah

You need to enable me to sync the desktop to my mobile phone. I've had mozilla firefox on my Mac and android phone for years but now I am expected to work out how to crea… (read more)

You need to enable me to sync the desktop to my mobile phone. I've had mozilla firefox on my Mac and android phone for years but now I am expected to work out how to create a back up and then delete all of my data and trust it will upload to the new browser on my desktop -- which before the update held the same data. Really unimpressed. Get it sorted.

Open 1 20

Book marks between android and Web not visible on same profile

I have now tried every fix available that I have found online and none of them match what I am experiencing. If I am browsing on my phone and want to save it as a book ma… (read more)

I have now tried every fix available that I have found online and none of them match what I am experiencing. If I am browsing on my phone and want to save it as a book mark i am unable to choose where to save it under my bookmarks. It just says save to bookmarks. Now i try and find that bookmark on my laptop but to no avail. The Mozilla bookmarks are terrible and unfortunately to say here EDGE kicks Mozillas butt. Both Laptop and Phone are on my only profile. I then also found that the search history is limited and wont show all history. Tried all fixes on web. Not one works. May have to revert to EDGE.

Open 1 20

My bookmarks are not showing on my updated computer!

I have many computers that I put Firefox on, and had no problem getting my bookmarks on them as long as I sign in to my account. However, I just had my desktop redone (t… (read more)

I have many computers that I put Firefox on, and had no problem getting my bookmarks on them as long as I sign in to my account. However, I just had my desktop redone (that previously had Firefox) and now, after I have downloaded Firefox, I cant get my bookmarks when I attempt to do the syncing. Please help

Open 1 40

I cant synchronize my account

I cannot log into my account and synchronize my data, logins and passwords. I downloaded the latest version of the browser on the official website. Below I will send scre… (read more)

I cannot log into my account and synchronize my data, logins and passwords. I downloaded the latest version of the browser on the official website. Below I will send screenshots proving that there are no buttons or anything that would indicate at least the slightest login to your account. BUT YOU'RE SHOVING YOUR ****** AI BOT EVERYWHERE.

Moderator note: "Edited for language"

Open 1 80