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  • Solved

Message Filters not moving emails anymore

Hello, I usually redirect incoming email automatically to custom local subfolders (POP account). Today I noticed that, since october 2024, my Message Filters started cop… (read more)

Hello, I usually redirect incoming email automatically to custom local subfolders (POP account).

Today I noticed that, since october 2024, my Message Filters started copying emails, instead of moving them, despite the still-correct instruction. So I'm left with a bunch of duplicates.

Does anyone know how to fix this bug?

Asked by phaolo 1 day ago

Answered by phaolo 17 hours ago

  • Solved

autocomplete addresses in Thunderbird 140 mac

I just installed Thunderbird 140 for mac and it seems that it does not see the macos address book. Therefore the addresses do not auto complete when writing a new email. … (read more)

I just installed Thunderbird 140 for mac and it seems that it does not see the macos address book. Therefore the addresses do not auto complete when writing a new email.

Asked by GéraldT 16 hours ago

Answered by Mapenzi 16 hours ago

  • Solved

thunderbird won't 'see' profiles

I was following instructions for the problem of some task bar icons showing as grey boxes. Still have that problem plus added the problem that thunderbird launches with t… (read more)

I was following instructions for the problem of some task bar icons showing as grey boxes. Still have that problem plus added the problem that thunderbird launches with the setup accounts dialogue page. The 'help>troubleshooting information>profile file location' reveals the correct profiles that have been updated to the hour before I caused the problem. I have saved the '...roaming/thunderbird folder to an external SSD, and made a new new thunderbird installation following the instructions for moving files to a new computer. Problem persists. Thunderbird will not 'see' the profiles therefore I cannot see my emails.

Asked by mail1780 1 day ago

Answered by Mapenzi 20 hours ago

  • Solved

Setting up my existing email address

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configu… (read more)

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configuration, username, or password."

I have a Mac and have been using Apple Mail. I'm not sure what to do next. I was able to open my Apple account, but that password does not appear to work.

Any suggestions as to what I'm doing wrong and how to fix it?

Thanks

<redacted>@icloud.com

Asked by jayoung3 2 days ago

Answered by david 20 hours ago

  • Solved

address book transfer

I had to get a new laptop for widows 11 as my old one could not upgrade from windows 10. I trasferred my old laptop to new, but when I downloaded new Thunderbird, my add… (read more)

I had to get a new laptop for widows 11 as my old one could not upgrade from windows 10. I trasferred my old laptop to new, but when I downloaded new Thunderbird, my address books did not come over. Where are they and how can I import them to my new laptop? I do not know what version Mozilla Tb that i was using. Please help

Asked by katidemat 1 day ago

Answered by david 22 hours ago

  • Solved

Destination of Local folders for transfer

I installed Thunderbird on a new Windows 11 desktop. I thought that I did the all the correct things for transferring my local folders. On the portable hard drive I can s… (read more)

I installed Thunderbird on a new Windows 11 desktop. I thought that I did the all the correct things for transferring my local folders. On the portable hard drive I can see the *.msf files. But when I copy them to the new computer they don't show up when Thunderbird launches. I copied them the same folder as on my old desktop. I even tried different folders on the destination desktop to no avail.

So I'll just ask, where should the *.msf files reside?

TIA.

Asked by dlwilliams15 2 days ago

Answered by david 2 days ago

  • Solved

Comment (not question) about spam mail

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderb… (read more)

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderbird didn't flag it. It was so obvious spam, as it asked for credit card, banking, automobile license! Also, the Subject asked to update payment info, but the From field wasn't that company.

Asked by Kami Scott 2 months ago

Answered by Toad-Hall 2 months ago

  • Solved

incoming emails

When i have read a incoming email the next time i open my email account the email is gone and i cannot find it anywhere... why... i have check my setting Regards Ed … (read more)

When i have read a incoming email the next time i open my email account the email is gone and i cannot find it anywhere... why... i have check my setting Regards Ed

Asked by eddya1 1 day ago

Answered by Wayne Mery 1 day ago

  • Solved

Quicktext incompatible with version 140

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't c… (read more)

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't care how good 140 might be; if I can't use my app, QUICKTEXT, then I don't need this. How do I go back to 128 or to a version that works with my extension?

Asked by Michael Evangelo 1 day ago

Answered by sfhowes 1 day ago

  • Locked

Can't determine which filter is affecting my messages

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is… (read more)

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is. Rather than me going through every filter manually, can't Thunderbird tell me which filter affected a given message? I'd like to be able to right-click a message and be shown the exact filter(s) which affected it.

Asked by mozilla448 2 weeks ago

Last reply by phaolo 1 day ago

  • Solved

I Cannot Delete Some Messages.

I was running TB 128.11.1esr up until 10:00 this morning on Windows 10 Professional 22H2 64-bit. I have some e-mail messages that I cannot delete. This morning I auto-u… (read more)

I was running TB 128.11.1esr up until 10:00 this morning on Windows 10 Professional 22H2 64-bit. I have some e-mail messages that I cannot delete. This morning I auto-upgraded to 1o 128.12.0esr and then to 140.0esr. I still cannot delete the messages When I try to delete a group of messages (containing the message in question), the messages in the in-box turn from black to gray, and I see at the bottom "Moving messages to Trash". But nothing happens. I did a "Compact folders", and it completed without any error messages. I can look at my Trash folder, and the contents seem to be intact. In one case, I individually deleted all of the messages except one. With this one, I open the message and see nothing in the bottom message content pane. When I do a "cntl-u" to see the RFC 5322 message headers, I see a window that is completely blank. What is happening, and how can I debug this? Thanks.

Asked by bsfinkel 1 day ago

Answered by bsfinkel 1 day ago

  • Solved

POP or IMAP

Which is better on Thunderbird, POP or IMAP? What happens to existing email if I change from POP to IMAP?

Asked by Tom 1 day ago

Answered by david 1 day ago

  • Solved

New Account creation Stuck in Loop

Thunderbird ver 140.0 (64-bit) on Windows 11. Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my p… (read more)

Thunderbird ver 140.0 (64-bit) on Windows 11.

Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my personal domain. I enter my name, the email account, and Thunderbird gets stuck in an unending loop looking up the configuration. - Other email clients have successfully looked up the config and did the setup without a problem. - The email account is handled via IONOS.com servers. - If you gave me a manual setup option I could handle it but there is none; TB goes straight into trying to handle it itself.

Any ideas?

TY, Frank

Asked by frank9 2 days ago

Answered by Wayne Mery 2 days ago

  • Locked

i made a donation last week but the inbox folder is blocked asking for donation (locked)

i made a donation last week to thunderbird , but the inbox folder is blocked asking for a donation and not letting me open the emails attached i show the page that appe… (read more)

i made a donation last week to thunderbird , but the inbox folder is blocked asking for a donation and not letting me open the emails attached i show the page that appears on the inbox

Asked by JJA 3 days ago

Last reply by Wayne Mery 3 days ago

  • Solved

Transfer Thunderbird to a new Computer

Hi all, I have a new Computer and I'd like to transfer my Thunderbird installation with the complete settings (folders, mails, archives, address-book, ...). Also the cale… (read more)

Hi all, I have a new Computer and I'd like to transfer my Thunderbird installation with the complete settings (folders, mails, archives, address-book, ...). Also the calender would be of interest, because I have some settings which I want to keep. Is there any way to do this? I have access to my old computer, so I could export everything there and import that on the new one, but I did not find something to do that. Can you help me? Regards, Gerhard

Asked by gerhard.hellriegel 2 days ago

Answered by david 2 days ago