Thunderbird quit opening
Thunderbird is not opening. It has all of my business email and communication records. I don't know what to do.
Thunderbird is not opening. It has all of my business email and communication records. I don't know what to do.
I've been using Firefox on Linux since it was Nautilus. Currently running EasyOS Linux Daedalus and Excalibur on different Lenovo ThinkCentre Tiny Core i3-8100t boxes and… (read more)
I've been using Firefox on Linux since it was Nautilus. Currently running EasyOS Linux Daedalus and Excalibur on different Lenovo ThinkCentre Tiny Core i3-8100t boxes and different drives: A good Samsung SSD and two good flashdrives. 32G new RAM installed on each box. I've been using these boxes for over a year. For the last month or so, ever since updating to v. 146 my tabs have been crashing like crazy! I don't normally have more than 10 tabs open at once. But now, as soon as I open a 5th tab it crashes.
I'm running Top to watch CPU and RAM usage. I see nothing unusual. I've rebooted. Disabled all add-ons and run in Troubleshoot mode. Tabs still crash. My only add-ons are uBlock Origin, Temporary Containers and Dark Mode. It happens whether I have hardware acceleration turned on or off. I don't know what else to try. Here are my most recent crash reports. I hope you can figure out the problem. Thank you so much!
Submitted Crash Reports Report ID Date Submitted bp-570147ea-4ab1-4543-828a-d5b7d0260202 2/2/26, 12:04 PM View bp-6422cca3-a458-4b68-9d70-e4acc0260202 2/2/26, 12:00 PM View bp-6be58295-46a1-411d-a241-3f85b0260202 2/2/26, 2:52 AM View bp-afa98aeb-f15f-418b-abe5-06da80260202 2/1/26, 10:03 PM View bp-9c7632d5-db44-47e3-babf-a2bd70260202 2/1/26, 8:28 PM View bp-95d245df-f31d-4512-80bd-f0d180260202 2/1/26, 8:18 PM View bp-85752e77-2bb1-4f13-a2b5-68fdb0260202 2/1/26, 7:24 PM View bp-ae5d263d-608b-485e-867e-2aa190260202 2/1/26, 7:21 PM View bp-9efef3a5-b1ef-4279-b055-fa4760260202 2/1/26, 7:00 PM View bp-5b05d78e-26d2-4896-bbba-bea6a0260202 2/1/26, 6:58 PM View bp-acbd8424-5545-4e40-afbb-93ca90260201 2/1/26, 12:33 PM View bp-1415051a-9824-44d7-8f87-8fd270260124 1/24/26, 8:47 AM View bp-9c50b2a5-27a7-45f6-a65c-e45070260124 1/24/26, 8:47 AM View bp-28e5e55f-952f-45a9-9c99-44e300260124 1/23/26, 11:37 PM View bp-3b509a00-0a8f-4a67-94ec-fad500260124 1/23/26, 11:37 PM View bp-65b6d54d-cbf7-4045-b189-019fb0260124 1/23/26, 11:23 PM View bp-a5e110b3-6d7d-4aa4-b8a7-439f10260124 1/23/26, 9:32 PM View bp-d74bf5ce-fdcd-41e4-b2be-6ed990260124 1/23/26, 9:12 PM View bp-cebf5062-d3aa-4653-9d64-2ad0a0260124 1/23/26, 6:57 PM View bp-1bcd2f2e-2136-412b-8919-ed96c0260123 1/23/26, 5:54 PM View bp-50d66365-399c-464a-b6f4-8a3230260123 1/23/26, 5:32 PM View bp-95b5ab2b-35d4-4867-8f33-ba1b10260123 1/23/26, 5:26 PM View bp-b7c48b83-02cd-435f-b466-dab650260123 1/23/26, 5:26 PM View bp-1eccdf1e-184f-4cd8-8e1f-1d6cb0260123 1/23/26, 3:33 PM View bp-22b3fe80-9420-403b-84a4-4840c0260123 1/23/26, 12:26 PM View bp-aa6baadc-fa01-4c42-90d5-5d4120260202 2/2/26, 12:07 PM View bp-9cf8b3be-8be4-4fd2-a812-444540260202 2/2/26, 12:07 PM View bp-22f8081d-7052-4962-a699-66b600260202 2/2/26, 12:07 PM View
It says "not responding." What do I do?
I've been trying to add yahoo account for several weeks, I type in the email address on the add account function and then I just get a wheel of death and have to force sh… (read more)
I've been trying to add yahoo account for several weeks, I type in the email address on the add account function and then I just get a wheel of death and have to force shut the programme, I'm on windows 11.
Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page. When I reope… (read more)
Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page.
When I reopen the app, it's like I just opened it, not like it got minimized.
What's wrong with it? I have it updated to current version, as well as I've run malware and virus scans to see if it's my phone. Nothing found.
My thunderbird email repeatedly keeps crashing after being open for about 5 minutes or so. Time after time for the past 4-5 days. I have sent reports each and every time … (read more)
My thunderbird email repeatedly keeps crashing after being open for about 5 minutes or so. Time after time for the past 4-5 days. I have sent reports each and every time but the problem persists .can you please help me I will have no choice but to cancel my account and donation. Thank youbold text
I just updated to K-9 mail 12.0 on CalyxOS 6.10.20 Which is an Android version 15 K-9 mail crashes on startup. Clearing cache does not work. I'm asking here before i cle… (read more)
I just updated to K-9 mail 12.0 on CalyxOS 6.10.20 Which is an Android version 15 K-9 mail crashes on startup. Clearing cache does not work. I'm asking here before i clear all data and try again
I have Thunderbird 146.0.1 on a Win11 system, using POP. This setup has been in place from Windows 7, apart from the Thunderbird client version, and has worked up till th… (read more)
I have Thunderbird 146.0.1 on a Win11 system, using POP. This setup has been in place from Windows 7, apart from the Thunderbird client version, and has worked up till the end of 2025. About October last year, I opened Thunderbird, and whenever I selected an email, or a number of emails, Thunderbird seems to get stuck trying to process something. The moving blue bar on the bottom right hand side of Thunderbird shows activity, but never stops. Taskmanager shows that Thunderbird is running, and that something is happening, but I cannot do anything with Thunderbird. I can only shutdown Thunderbird using Taskmanager. I have Norton AV installed, but I have turned it off, and the problem persists. I have removed all the emails from my inbox, and moved them to local files, and the problem persists. I have deleted and recreated my profile, and the problem persists. I have deleted the Thunderbird client and reinstalled it, and the problem persists. It doesn't matter if I select one, or twenty, emails, Thunderbird gets locked whilst processing something, and the problem persists. There is no issue with my Email provider, as I have checked using a webmail client. Emails are being processed and delivered from my email provider, and are received by Thunderbird. I would appreciate any suggestions as to the cause, or more importantly, a possible remedy. I have successfully used Thunderbird for many years, and I actively support them, so I am very keen to resolve this problem. Thank you in anticipation.
Ich habe Thunderbird auf meinem MacBook Air von Anfang 2015 geladen auf dem MacOS Monterrey läuft. Sobald ich einen eMail Account einrichten möchte stürzt Thunderbird ab.… (read more)
Ich habe Thunderbird auf meinem MacBook Air von Anfang 2015 geladen auf dem MacOS Monterrey läuft. Sobald ich einen eMail Account einrichten möchte stürzt Thunderbird ab. Was muss ich tun, um diese Abstürze zu vermeiden?
Just updated my MacBook Air to Sequoia 15.7.3. Since that update, Foxfire will open, but when trying to open an article in Foxfire, Foxfire locks up and doesn't wan to s… (read more)
Just updated my MacBook Air to Sequoia 15.7.3. Since that update, Foxfire will open, but when trying to open an article in Foxfire, Foxfire locks up and doesn't wan to shut down even with "force quit." What can I do?
Good morning, I want to install my account (GMX) in thunderbird on a mac book air (´11 2015 macOS Monterey 12.7.6) but thunderbird crashes every time, after I put in nam… (read more)
Good morning,
I want to install my account (GMX) in thunderbird on a mac book air (´11 2015 macOS Monterey 12.7.6) but thunderbird crashes every time, after I put in name, email and password and press enter.
bp-aed6c1bc-6b10-4257-a9f4-434400260101 bp-31c768c4-e099-4d79-8c34-c4ec10260101 bp-e5bdae14-6764-478e-9ce9-391750260101
Can anyone help me please?
Best regards Anna
Hi, Windows 11, 32GB memory. Firefox crashes regularly when between 1.6 and 1.9 GB is consumed It happens when watching YouTube. What is the solution, please? Thank y… (read more)
Hi, Windows 11, 32GB memory. Firefox crashes regularly when between 1.6 and 1.9 GB is consumed It happens when watching YouTube. What is the solution, please? Thank you.
Hi - I'm trying to install Thunderbird on my mac to get away from a google workspace account. I've downloaded it a couple times and it crashes immediately after the login… (read more)
Hi - I'm trying to install Thunderbird on my mac to get away from a google workspace account. I've downloaded it a couple times and it crashes immediately after the login screen. Same thing in Troubleshoot mode. It's a work computer so it might have something installed preventing the desktop app from working. Thanks for any help you can offer.
Ben
Firefox crashes whenever my computer goes to sleep. I am running windows 11 and have been for years. This problem showed up a few months ago. The crash then screws up ot… (read more)
Firefox crashes whenever my computer goes to sleep. I am running windows 11 and have been for years. This problem showed up a few months ago. The crash then screws up other apps and I have to restart my computer to fix it.
Thunderbird had=s taken over my desktop and I cannot access anything
Hello, Here is what I consider a new bug in TB. It goes this way: While I am reading a message in the message pane of the standard window (not in its own window), if mess… (read more)
Hello, Here is what I consider a new bug in TB. It goes this way: While I am reading a message in the message pane of the standard window (not in its own window), if messages arrive (with a small ding for me), the message pane I am reading goes BLANK and the message I was reading is deselected. I have to reselect the message I am reading and scroll down to where I was. This behavior is very annoying and did not exists in previous versions.
I hope this helps. Thank you , Alain Damlamian
I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no tim… (read more)
I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no time to do anything. After the fourth crash in a row, I just restarted Windows again. It was humming along happily for 10 minutes or so, and then crashed as soon as I started Firefox. After the first crash, the first thing it did was update, but that didn't fix anything. I'd love to share data with you but I'm forced to use Edge right now.
Right after typing my email address and pressing "Continue", Thunderbird crashes. I wanted to give it a try after many years of not using it, but then it crashes right at… (read more)
Right after typing my email address and pressing "Continue", Thunderbird crashes. I wanted to give it a try after many years of not using it, but then it crashes right at the start.
Here's the crash report:
AdapterVendorID: 0x106b AvailablePhysicalMemory: 6554927104 AvailableSwapMemory: 1233125376 BackgroundTaskMode: 0 BuildID: 20251016001905 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1760704144 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 0 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1760652930 LastStartupWasCrash: 0 MacAvailableMemorySysctl: 91 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1760704136 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D10-L1000-W0000000-T01) WR? WR+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird PurgeablePhysicalMemory: 465715200 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 825 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1760704136 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"aarch64","buildId":"20251016001905","version":"144.0.1","vendor":"Mozilla","displayVersion":"144.0.1","platformVersion":"144.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":65536,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"23.5.0","locale":"en-IL"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"defaultCSSScaleFactor":1,"contentsScaleFactor":1},{"screenWidth":3024,"screenHeight":1964,"defaultCSSScaleFactor":2,"contentsScaleFactor":2}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"Mac14,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-IL","he-IL"],"regionalPrefsLocales":["en-IL","he-IL"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"DE","network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[app]ddg","name":"DuckDuckGo","submissionURL":"https://duckduckgo.com/?q="}},"profile":{"creationDate":20377,"firstUseDate":20377},"addons":{"activeAddons":{},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.4.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20377,"updateDay":20377},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPhysicalMemory: 68719476736 UptimeTS: 7.916666666666666 Vendor: Mozilla Version: 144.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.
Thunderbird 145.0 (64 bit) with Windows 11 Pro. In the message editor window, new message or reply or forward, when I want to insert a hyperlink using either CTRL+K or v… (read more)
Thunderbird 145.0 (64 bit) with Windows 11 Pro.
In the message editor window, new message or reply or forward, when I want to insert a hyperlink using either CTRL+K or via the Insert menu, a popup window to insert the link into does not appear, and the write windows hangs. Becomes unresponsive. The only way to close it is by ending the task in Task Manager. I notice a crash helper in the Thunderbird group in Task Manager. Everything is on 0% CPU though.
What went on before this is that I modified the property editor.link_color in the config editor (because links are not readable in dark mode, but that's a different story). I then did reset it to default and restarted TB, then pc and TB, that did not help.
In troubleshooting mode, there is no problem. In normal mode, I deleted the only plugin I had (a theme) I cleared cache, refreshed Thunderbird, to no avail. It's not set up to generate crash reports yet.
I have TB on another machine (W10 Pro), I can copy my profile folder over quite easily.
Any suggestions please?
(I'm on Central European time, it may be a day or so before I respond to replies from the US.)
Hello, I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialo… (read more)
Hello,
I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialog for a PDF file, the browser freezes and no longer reacts to anything. I had to kill the process manually and try again. I have then downloaded the PDF and opened a different application to print it - that worked fine. Is this a known issue with Firefox? Does anyone have an idea how to fix this?
I already tried resetting the printer settings in the browser, but that did not change anything.
Thanks, Stefan