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Can't Set OAuth on Microsoft IMAP Server

I successfully changed the authentication method for my SMTP server to OAuth. But when I try to set my IMAP server to OAuth, I get this error message: The IMAP server i… (read more)

I successfully changed the authentication method for my SMTP server to OAuth.

But when I try to set my IMAP server to OAuth, I get this error message:

The IMAP server imap-mail.outlook.com does not support the selected authentication method. Image attached. Note: I couldn't capture the whole image, as Firefox insisted on displaying the error message at the bottom of the screen where I could only see half of it. But I confirmed OAuth was the issue by changing it back & forth several times.

I thought we had to change both SMTP & IMAP. Did I misunderstand something?

Asked by 9212cp406 7 months ago

Answered by david 7 months ago

  • Solved

Can't login to Gmail with OAuth2

A friend recommended Thunderbird to me, I'm an Ubuntu user with Thunderbird version 128.6.0esr I'm trying to connect to my Gmail account and I'm having a tough time IMAP … (read more)

A friend recommended Thunderbird to me, I'm an Ubuntu user with Thunderbird version 128.6.0esr I'm trying to connect to my Gmail account and I'm having a tough time IMAP is enabled despite what Google says, IMAP wasn't on by default so I turned it on. There's no "Sign in with Google" in Thunderbird so I just enter the account email and password manually, the good news is Mozilla already configured OAuth2, the bad news is that the window pops up, I log in to Google, hit allow but I get "Unable to log in at server Probably wrong configuration, username or password. " So I cleared the cookies and allowed all third-party cookies(added it in exceptions with allow, just to be sure), cleared passwords too, and enabled javascript as told by Mozilla, but I still get the same window(this time just the access request came up without requiring username and password) and the same error, I even got an App Password because I do have 2-Step Verification enabled and tried that just to be sure but still the same thing The funny thing is that I tried Thunderbird on Android and it connected just fine without any additional step

at this point, I'm out of any new ideas and I ask for your help

Asked by alireza javdan 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

Failure to sign-in after updating outlook password

Hi, I updated recently my outlook password and now I can't connect to outlook.office365.com using TB version 115.16.0esr (64-bit) on lubuntu version 20.04. Connection is… (read more)

Hi,

I updated recently my outlook password and now I can't connect to outlook.office365.com using TB version 115.16.0esr (64-bit) on lubuntu version 20.04. Connection is broken after password update. I have checked server settings they are all good.

I tried to clear TB cache but that didn't help. When I try to get messages from outlook, I am getting blank signing window, on top bar of pop up window it shows Enter credentials... but nothing is visible within signing window, it's all blank

Appreciate any help.

Asked by nytipnis 3 months ago

Answered by nytipnis 3 months ago

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password

I described this problem on this forum a couple of hours ago--but I now know any response to help me will come via email--which I cannot access due to the password probl… (read more)

I described this problem on this forum a couple of hours ago--but I now know any response to help me will come via email--which I cannot access due to the password problem. I was using Thunderbird mail when up pops this pop-up asking for my password. I have never had to use a password to access my emails with thunderbird email. I tried a Yahoo mail password, a mozilla account password, a thunderbird account password--none are wanted. I can't find where to change a password or add a new password.

How can I get some help not sent via email.

Ruth Lewis [edited email from community support forum]

Asked by Ruth Lewis 3 months ago

Last reply by James 3 months ago

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  • Archived

Thunderbird suddenly fails to sign in using webmail username / password Oct. 1, 2024

Hi, Thunderbird was working fine in the morning, but later in the day, it suddenly stopped downloading messages from my Hotmail inbox and asked for my password again. Whe… (read more)

Hi, Thunderbird was working fine in the morning, but later in the day, it suddenly stopped downloading messages from my Hotmail inbox and asked for my password again. When I entered my password, I got the following error message:

"Sending of password for user mazyarm@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password."

Thunderbird won't sign in to check emails. I also get the message:

"Login to server pop-mail.outlook.com with username mazyarm@hotmail.com failed."

And those are the messages I now get whenever I click on the Get Messages button. However, I am still able to access my Hotmail account directly using the Firefox web browser, so I know that my username and password are not the problem.

Does anyone know what's going on? How do I solve this problem? Thank you, Maz

Asked by mazyarm 6 months ago

Answered by david 6 months ago

  • Solved

Gmail OAuth login "script terminated by timeout"

I reinstalled thunderbird and cleared the profile folder. Then when I login Gmail, after the OAuth, it tells me "Unable to login at server. Possibly wrong configuration, … (read more)

I reinstalled thunderbird and cleared the profile folder. Then when I login Gmail, after the OAuth, it tells me "Unable to login at server. Possibly wrong configuration, username or password."

This only happens to Gmail. I also tried Outlook and this didn't happen.

I then tried running thunderbird in the terminal to see what it outputs: (image 2)

"line 232: Script terminated by timeout"

Technical information: TB version: 128.5.1-1 (arch linux aur)

Asked by Adrian Lee 4 months ago

Answered by Adrian Lee 4 months ago

  • Solved

Downloaded thunderbird but I cannot find the login page

I downloaded Thunderbird but I cannot find the login page that asks for 1) Name 2)Email address 3)Password 4)Protocol 5)Server 6)Port 7)SSI 8)SSL How do I get to the l… (read more)

I downloaded Thunderbird but I cannot find the login page that asks for 1) Name 2)Email address 3)Password

4)Protocol 5)Server 6)Port 7)SSI 8)SSL

How do I get to the login page? I thank you in advance for your help.

Asked by Faire48 4 months ago

Answered by Faire48 4 months ago

  • Solved

Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (read more)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

New computer-trying to set up Thunderbird. Do not want to import anything but address book

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android… (read more)

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android phone and want to access emails with Thunderbird and Gmail. I downloaded the Thunderbird installer, but I cannot log into Gmail when the Thunderbird setup asks me to EVEN THOUGH I know I am using the correct Gmail password, it is rejected as incorrect. Do I need to set up a whole new Gmail account? I MUST use the same email address, and I doubt Google will allow me to set up a new account with that address.

Please help.

Asked by mel.library 4 months ago

Answered by david 4 months ago

  • Solved

Thunderbird don't remember gmail passwords

Hello Version 128.5.2 esr. After starting the program, entering the password and checking the "check box" MT does not remember the passwords for the email account and G… (read more)

Hello

Version 128.5.2 esr.

After starting the program, entering the password and checking the "check box" MT does not remember the passwords for the email account and Google. The password manager is empty. After restarting it is the same.

Asked by Robert 4 months ago

Answered by Robert 4 months ago

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  • Archived

Account Disconnected

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and sh… (read more)

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and shows me all the data about my account, but when i click on sync under settings, it says "account disconnected" if i click "sign in" the process repeats with the end result being "account disconnected"

Asked by kingsnake2019 7 months ago

Answered by kingsnake2019 7 months ago

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no login page for Tbird. it just auto goes to email and shows all.

how to you get Tbird to stop going directly to the email page! we need Tbird to have a log on page? why does Tbird go directly to email from the icon!!! very bad. .anyone… (read more)

how to you get Tbird to stop going directly to the email page! we need Tbird to have a log on page? why does Tbird go directly to email from the icon!!! very bad. .anyone can click on the icon and see all mail

Asked by k6jcw 4 months ago

Last reply by Wayne Mery 4 months ago

  • Solved

Problem with setting up account on Hulu

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not w… (read more)

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not work. So I went to Chrome and was able to set up an account without password being rejected -- I wonder if there is a solution to this as I want to use FF -- thanks.

Asked by DirtyDog 4 months ago

Answered by DirtyDog 4 months ago

  • Solved

Can't login to browser profile after changing email

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under… (read more)

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Asked by yckmciaiy 4 months ago

Answered by yckmciaiy 4 months ago

  • Solved

how to view/copy a password which is stored for a previous date

EDITED1 IS IT MORE CLEAR ? Hello everybody, its my first question here! I am using the Firefix password manager and it allows me to store passwords within firefox. … (read more)

EDITED1 IS IT MORE CLEAR ? Hello everybody, its my first question here! I am using the Firefix password manager and it allows me to store passwords within firefox. And with the general password of password manager, I am able to view and copy passwords. For one website, I changed the password, but made an error. When I do login on that website, password manager lets appear different options with dates. See screenshot on link.These dates dont appear when I open the password manager. Now I can stil login on that website when I choose a former date of 23 avril on the list. How can I copy this password? Have a beautiful day... or night ! Xavier

screenshot

Asked by verzatxe 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Two gmail accounts, same settings, can only get IMAP mail from one

I use 2 different gmail accounts for different purposes. I get mail for AccountA via IMAP on Thunderbird, no problem, and have for years. For over a year now I've been un… (read more)

I use 2 different gmail accounts for different purposes. I get mail for AccountA via IMAP on Thunderbird, no problem, and have for years. For over a year now I've been unable to collect mail for my second-string address, AccountB, on Thunderbird, and have had to get it in the browser.

I've finally decided to do something about this. I removed AccountB from Thunderbird & set it up again. I'm using the exact same settings (in Thunderbird and in Gmail) that I do for AccountA, the only difference is the password. I've double-checked the password, too. But when I try to connect, I get a pop-up:


titled: Enter credentials for AccountB@gmail.com on imap.gmail.com [a very long URL which I've copied & saved] page from Google:

400. That's an error. The server cannot process the request because it is malformed. It should not be retried. That's all we know.


Thanks a heap, guys!

Is this problem coming from Thunderbird, or from Google? What do I do now?

Thanks,

MEC

Asked by curtin.me 5 months ago

Answered by sfhowes 5 months ago

  • Solved

Thunderbird doesn't accept my correct email password

For years I used Thunderbird to process my Earthlink emails. Thunderbird suddenly stopped accepting my Earthlink password, which I repeatedly tried and reset. Is somethin… (read more)

For years I used Thunderbird to process my Earthlink emails. Thunderbird suddenly stopped accepting my Earthlink password, which I repeatedly tried and reset. Is something wrong with my Thunderbird settings? Mac IOS 13.7.1

Asked by Nathaniel 5 months ago

Answered by Nathaniel 5 months ago