Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash ID: bp-f8bb1e72-2b9f-494e-a4aa-f1bab2140312

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by guigs

more options

mi equipo no abre para nada la aplicación de mozilla y al realizar los paso que salen en el ayudador a resolver problemas me deci de enviar este correo por favor solicito su ayuda para restablecer el navegador me gusta mucho

mi equipo no abre para nada la aplicación de mozilla y al realizar los paso que salen en el ayudador a resolver problemas me deci de enviar este correo por favor solicito su ayuda para restablecer el navegador me gusta mucho

All Replies (2)

more options

Please try Firefox's safe mode. If that does not help try a clean reinstall.

Take Care
On a clean reinstall


For forum cross referencing purposes only.
The Crash Report was not helpful. Possibly it was incomplete

  • Report bp-f8bb1e72-2b9f-494e-a4aa-f1bab2140312
  • Crash Signature: @0xd87342

I used traductor Google

more options

Ya, the only portion of the crash that was helpful was the last thread: http://msdn.microsoft.com/en-us/libra.../b6801kcy.aspx which threw an exception. A value is the wrong type. And the signature is a memory location. What happened when you started Firefox in Safe Mode?

Modified by guigs