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Constant crashing.

  • 4 replies
  • 15 have this problem
  • Last reply by kilooonl

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Firefox is constantly crashing in random intervals between 1-5 minutes. I have followed many forum answers and crash guides, but to no avail. I have tried:

- Both uninstalling and disabling ALL addons/themes/extensions

- Resetting my Firefox profile/settings to default

- Re-installing Firefox (and deleting the Firefox folder located in Program Files)

As well as clearing cache, history etc.

Crash reports:






Can somebody help?

Modified by kilooonl

All Replies (4)

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Four of those reports have the same signature, and those constitute half of the reports for that signature in the past 7 days, so those may be unique to your configuration.

It seems that your extensions were enabled on all 5 of those reports. Could you try disabling everything except Adblock Plus and see whether that makes any difference in how long Firefox runs without a crash?

Open the Add-ons page using either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions.

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Hi, sorry about that. I thought it may only be relevant to attach the last 5 crash reports. Nevertheless, here's a report from safe mode from earlier today:


And another with only my theme active:


It still crashes in safe mode, with all add-ons & extensions etc disabled. And it makes no difference.

Modified by kilooonl

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I wonder whether Firefox is choking on a particular page that you're visiting. Could you try a new profile (this will leave your current settings undisturbed).

A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.

Exit Firefox and start up in the Profile Manager using Start > search box (or Run):

firefox.exe -P

Any time you want to switch profiles, exit Firefox and return to this dialog.

You'll click the Create Profile button. I recommend using the default location suggested (in other words, don't click the button to select a different folder). Then start Firefox in the new profile you created.

Is Firefox any more stable??

What if you start Firefox to a blank page instead of the built-in Firefox home page? To do that, exit Firefox and type or paste the following in the Start > search box (or Run):

firefox.exe "about:blank"

When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

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It doesn't seem to happen on any particular pages, I've done a butt load of test and attempts at different things before I posted here.

I do know the works of a new profile (I am quite experienced with computers, so for reference sake you don't have to explain every little thing :P)... I will try a new profile later on and get back to you.

As with starting with a new tab, I've tried that as well to no avail.