
Constant crashing.
Firefox is constantly crashing in random intervals between 1-5 minutes. I have followed many forum answers and crash guides, but to no avail. I have tried:
- Both uninstalling and disabling ALL addons/themes/extensions
- Resetting my Firefox profile/settings to default
- Re-installing Firefox (and deleting the Firefox folder located in Program Files)
As well as clearing cache, history etc.
Crash reports:
bp-23e79e16-40cc-418b-9490-34e6f2140303
bp-3b230890-50fc-4012-8d4c-b4f162140303
bp-7dbdccc9-d3d4-461e-9ab3-9dfdf2140302
bp-07740b74-846a-4d2a-8ac4-b9d152140302
bp-82c7dd55-5f3a-46eb-aa42-77ba22140302
Can somebody help?
Modified
All Replies (4)
Four of those reports have the same signature, and those constitute half of the reports for that signature in the past 7 days, so those may be unique to your configuration.
It seems that your extensions were enabled on all 5 of those reports. Could you try disabling everything except Adblock Plus and see whether that makes any difference in how long Firefox runs without a crash?
Open the Add-ons page using either:
- Ctrl+Shift+a
- orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions.
Hi, sorry about that. I thought it may only be relevant to attach the last 5 crash reports. Nevertheless, here's a report from safe mode from earlier today:
bp-81aa146f-03e1-4180-bae2-a25b22140301
And another with only my theme active:
bp-ff7ebcb0-c79f-45a9-85ab-4473d2140301
It still crashes in safe mode, with all add-ons & extensions etc disabled. And it makes no difference.
Modified
I wonder whether Firefox is choking on a particular page that you're visiting. Could you try a new profile (this will leave your current settings undisturbed).
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
You'll click the Create Profile button. I recommend using the default location suggested (in other words, don't click the button to select a different folder). Then start Firefox in the new profile you created.
Is Firefox any more stable??
What if you start Firefox to a blank page instead of the built-in Firefox home page? To do that, exit Firefox and type or paste the following in the Start > search box (or Run):
firefox.exe "about:blank"
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.
It doesn't seem to happen on any particular pages, I've done a butt load of test and attempts at different things before I posted here.
I do know the works of a new profile (I am quite experienced with computers, so for reference sake you don't have to explain every little thing :P)... I will try a new profile later on and get back to you.
As with starting with a new tab, I've tried that as well to no avail.