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web page refreshes but loses page position

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  • 1 has this problem
  • 7 views
  • Last reply by finitarry

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When reading a web page in Firefox 13.01, the web page may automatically refresh. When it does so it returns to the top of the page, not to where I was reading. I find Chrome does return to where I was reading, but not Firefox. How can I set Firefox so it returns to the place where I was reading?

When reading a web page in Firefox 13.01, the web page may automatically refresh. When it does so it returns to the top of the page, not to where I was reading. I find Chrome does return to where I was reading, but not Firefox. How can I set Firefox so it returns to the place where I was reading?

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Hi,

Please check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

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You can control if the automatic refresh happens or not by setting in about:config

accessibility.blockautorefresh - set to true

If the page is set to autorefresh, a bar will appear at the top of the page, and you can allow it or not.