Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for Mac: website won't load even after checking cookies, cleaning cashe, and reinstall- site opens in other browsers

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by ideato

more options

Hi,

I'm trying to help a friend who just bought a new Mac. She needs to open a secure web-site for her job, and though the site opens fine on Safri, Firefox gives a: "The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete." error.

We tried checking the cookies (all setting matched the help guide here); we cleaned the cashe, made sure there were no add-ons installed...we basically did everything this website directed us to do, and kept having the problem. Finally, she uninstalled and reinstalled Firefox, completely.

We are still getting the problem.

She needs two browsers for her job. What can we do next?

Thanks in advance for any help.

All Replies (1)

more options

See in your security software/firewall, if it isn't blocking cookies?


thank you