Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do we restore the function of Password & User Log?

  • No replies
  • 1 has this problem
  • 2 views
more options
Locking duplicate thread.
Please continue here: [/questions/918239]

Since we downloaded and installed FF 11.04414, OUR PASSWORDS & USER Names are wiped every time that we close Firefox! How do we restore the password saver and user file. Very frustrating, each time that we have re-enter info, things work fine until we close Firefox. Next time we open Firefox, every password & user name that was setup in Password Saver is gone; the saved passwords and user identity is completely gone. How do we correct? Explorer & Google Chrome save passwords and user info, still work correctly!

<blockquote>Locking duplicate thread.<br> Please continue here: [[/questions/918239]]</blockquote> Since we downloaded and installed FF 11.04414, OUR PASSWORDS & USER Names are wiped every time that we close Firefox! How do we restore the password saver and user file. Very frustrating, each time that we have re-enter info, things work fine until we close Firefox. Next time we open Firefox, every password & user name that was setup in Password Saver is gone; the saved passwords and user identity is completely gone. How do we correct? Explorer & Google Chrome save passwords and user info, still work correctly!

Modified by cor-el