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After upgrading to the new version of firefox, my computer crashes and can't open firefox. I received below message

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  • Last reply by cor-el
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Panasumo
Panasumo

Error message :"C:\Program files (x86)\Mozilla firefox\firefox.exe......The application failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail" How can I fix this error and go back to firefox instead of connecting through IE? I try to reinstall firefox, however I received the same message

Error message :"C:\Program files (x86)\Mozilla firefox\firefox.exe......The application failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail" How can I fix this error and go back to firefox instead of connecting through IE? I try to reinstall firefox, however I received the same message

All Replies (4)

Panasumo
Panasumo Question owner

Error message...attached

the-edmeister
the-edmeister

How many versions of Microsoft Visual C++ Redistributable do you have installed?

Panasumo
Panasumo Question owner

Edmeister, Attached are the Microsoft Visual C++ Redistributable versions

cor-el
cor-el
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