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Unable to access home page. can get other pages but not the home. works perfically on XP this laptop run 7

  • 3 replies
  • 1 has this problem
  • Last reply by cor-el

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If I try to access this web site all I get is a white screen. If I try to access one of the other pages I can get into the site but get the white screen again if I click on the home page. The web site is run by Weebly.

This site works fine on I.E. and Chrome and on my desktop which runs XP and Fire fox. This machine is a Dell running Window 7.

Colleagues of mine have no problems accessing this site.

All Replies (3)

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Do you mean this site?

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Yes that is the web site. still gives blank page

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).