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Where did my ability to download attachments go?

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Today I attempted to view, open, save, etc. a number of different types of documents that were attached to emails. I click on the attachment, the program goes through the virus scan, tells me everything is ok. I click "continue" then nothing happens. The documents don't download or open and the download page does not pop up as it usually does. Basically, I am unable to open attachments to my email.

Today I attempted to view, open, save, etc. a number of different types of documents that were attached to emails. I click on the attachment, the program goes through the virus scan, tells me everything is ok. I click "continue" then nothing happens. The documents don't download or open and the download page does not pop up as it usually does. Basically, I am unable to open attachments to my email.