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The photo feature on Yahoo Mail does not work with Firefox... I get a black block; it works on Internet Explorer, however.

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When I receive attached photos on Yahoo Mail the do not open. I click the photo and a screen comes up with the option Download or View Slideshow. Two weeks ago when I did this the slideshow would open and the photos could be seen. Now there is a graphic picture instead of a thumbnail photo. Now I simply get the black screen. There is not a problem on Explorer. This has just begun in the past two weeks.

When I receive attached photos on Yahoo Mail the do not open. I click the photo and a screen comes up with the option Download or View Slideshow. Two weeks ago when I did this the slideshow would open and the photos could be seen. Now there is a graphic picture instead of a thumbnail photo. Now I simply get the black screen. There is not a problem on Explorer. This has just begun in the past two weeks.