Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since updating to Firefox 3.6.15, I can no longer print coupons from SmartSource. The error message is that Java is not detected. The check box is longer showing in the Options/Content of this version of Firefox, so I can not enable it.

more options
  1. Question

Since updating to Firefox 3.6.15, I can no longer print coupons from SmartSource. The error message is that Java is not detected. The check box is longer showing in the Options/Content of this version of Firefox, so I can not enable it.

All Replies (2)

more options

Different PC than you used to post here?

If not, you need to update Java to 1.6.0_23.
Java 1.5.0_06 won't work in Firefox 3.6.

more options

Same PC as I used to post the question. When I go to the "plug in check" page, it shows I am up to date and it is not disabled.

Java(TM) Platform SE 6 U24 Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers 1.6.0.24