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how can I resolve this Msg: 'Firefox could not download the search plugin from: file:///C:/Users/(me)/AppData/Roaming/Mozilla/Firefox/Profiles/uvpov3d2.default/extensions/toolbar@ask.com/searchplugins/askcom.xml ?

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  • 59 have this problem
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  • Last reply by dihs

This pops up for every Action (Search / PageLoad ...) It seems to have started after I had run one of those CleanUp Registry Program ......

This pops up for every Action (Search / PageLoad ...) It seems to have started after I had run one of those CleanUp Registry Program ......

Chosen solution

That is a problem with the Ask.com toolbar.

Try to delete search.sqlite and search.json in the Firefox Profile Folder

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Chosen Solution

That is a problem with the Ask.com toolbar.

Try to delete search.sqlite and search.json in the Firefox Profile Folder

Thank you so much, Cor-el! Life is so much easier without that DANGed PopUp! You rock!