Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Neither Firefox or other web browser will access the net UNLESS I use the restore feature. The next day the problem occurs again and again I have to use the restore feature? It works on my laptop so not ISP problem do I have a trojan or something?

  • No replies
  • 4 have this problem
  • 2 views
more options

It seems that no browser will work. Firefox is my preferred browser but IE wont work either unless I use the restore function and then they work fine. However if I close my computer down for any reason they wont work and again I have to use the restore function. My email program works just fine (I use Agent) my ISP says there is no problem with my connection. My Firefox on my laptop works just fine and it uses the same connection as my desktop where the problem is.