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problems with picasa

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  • 42 have this problem
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  • Last reply by cor-el

jaclaw1
jaclaw1
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I recently loaded Firefox on my computer. I use Picasa regularily to email photos but I can no longer do so. When I try to logon to Gmail from Picasa Gmail refuses my password and user name. However Gmail works fine otherwise on this computer. I have 2 other computers which I use to email photos using Picasa and these work fine but I haven't loaded Firefox on them.

I recently loaded Firefox on my computer. I use Picasa regularily to email photos but I can no longer do so. When I try to logon to Gmail from Picasa Gmail refuses my password and user name. However Gmail works fine otherwise on this computer. I have 2 other computers which I use to email photos using Picasa and these work fine but I haven't loaded Firefox on them.

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cor-el
cor-el
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  • Top 10 Contributor
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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" 

"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems