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who do I blame for poor DL performance?

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FF 3.6.3 Over the last few months I (and my wife ) have had slow down and others problems with Internet connection. Most common are "server not found" or "unable to connect" messages but if I hit the Try Again button 1, 2, 3, 4 or ... times the web site appears. I can tell when I have succeeded when the message in the tab changes from "problem loading page" to the title of the web site. After that loading can be very fast but lately pretty slow. The green progress bar seems to go to 3/4 immediately and then crawls minutely. The most annoying new occurrence is that sometimes when the site loads there are no graphics! My wife uses IE (on a different computer) and has experienced similar messages and performance so I don't think FF is to blame. Download speed (speakeasy) is reported at 6-7mb. So who do I blame; modem, router, maybe excessive noise on the line, the Comcast servers or some other factor? Thanks for any input.

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