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Same incoming message reloaded in endless loop

  • 2 replies
  • 1 has this problem
  • Last reply by csamfarler
  • Solved

csamfarler
csamfarler

When I start Thunderbird, the same message is downloaded each time.

The status bar then reads "Downloading message 2 of 17," except that 17 is now up to 27.

Thunderbird remains in this state. No second message is ever downloaded.

When I close down and restart Thunderbird, it's Groundhog Day all over again.

Trying "Clear Recent History" has no effect on the issue.

I am on Thunderbird 150.0.2 (64-bit) on the release update channel. I'm on a Windows 11 HP Envy Laptop purchased in July 2025.

When I start Thunderbird, the same message is downloaded each time. The status bar then reads "Downloading message 2 of 17," except that 17 is now up to 27. Thunderbird remains in this state. No second message is ever downloaded. When I close down and restart Thunderbird, it's Groundhog Day all over again. Trying "Clear Recent History" has no effect on the issue. I am on Thunderbird 150.0.2 (64-bit) on the release update channel. I'm on a Windows 11 HP Envy Laptop purchased in July 2025.
Attached screenshots

Chosen solution

Is this account set up to retrieve mail via IMAP or POP3?

I suspect a corrupt message on the server. I would use the provider's web mail interface, move the most recent 20 or 30 messages from INBOX to a temporary folder there, then sync Thunderbird. Then move the messages from the temporary folder back to the INBOX one at a time or in small batches, syncing TB after each move until the suspect message is identified.

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All Replies (2)

Lin
Lin
  • Top 10 Contributor

Chosen Solution

Is this account set up to retrieve mail via IMAP or POP3?

I suspect a corrupt message on the server. I would use the provider's web mail interface, move the most recent 20 or 30 messages from INBOX to a temporary folder there, then sync Thunderbird. Then move the messages from the temporary folder back to the INBOX one at a time or in small batches, syncing TB after each move until the suspect message is identified.

csamfarler
csamfarler Question owner

Thanks, Lin! I followed your suggestion, and it worked! It's set up for POP3.

Much appreciated!

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