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Transferring the mail account from win10 to win11 with sad replacement

  • 2 replies
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  • 10 views
  • Last reply by meddox

meddox
meddox
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When I transferred my mail from one computer running win10 to another running win11 with replacing ssd, the letters in the folders first opened and I can look at their contents, but then when I open the letter in the folder it shows me an empty window. Moreover, when new letters come from the server, they get into the folders according to the rules and do not open either. I use pop3 connection protocol Help me, what should I do to transfer my account without errors, I can post reports?

When I transferred my mail from one computer running win10 to another running win11 with replacing ssd, the letters in the folders first opened and I can look at their contents, but then when I open the letter in the folder it shows me an empty window. Moreover, when new letters come from the server, they get into the folders according to the rules and do not open either. I use pop3 connection protocol Help me, what should I do to transfer my account without errors, I can post reports?

All Replies (2)

david
david
  • Top 10 Contributor
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These steps work:


BACKUP

  1. ensure thunderbird is not running
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media

RESTORE

  1. ensure thunderbird is installed and NOT running
  2. enter %appdata% in search window on task bar and press Enter key
  3. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  4. start thunderbird and all should be there

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meddox
meddox Question owner
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That's exactly what I did, but it doesn't work

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