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Login fails, asking for password

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  • 3 have this problem
  • 64 views
  • Last reply by Sue Jaffer

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My login to Thunderbird has suddenly stopped working. I am asked for the password for my email account on pop.gmail.com. But when I enter the password for my gmail account it fails. What can I do?

My login to Thunderbird has suddenly stopped working. I am asked for the password for my email account on pop.gmail.com. But when I enter the password for my gmail account it fails. What can I do?

Modified by Wayne Mery

Chosen solution

Thanks for replying. I eventually realised that my problem was that I had changed a setting in my Google account, to disable non-secure apps. This meant that Thunderbird failed to retrieve the password and would not log me in.

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Fails how? What is on the screen?

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Chosen Solution

Thanks for replying. I eventually realised that my problem was that I had changed a setting in my Google account, to disable non-secure apps. This meant that Thunderbird failed to retrieve the password and would not log me in.

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