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Error while trying to Login to a PARTICULAR website

  • 7 replies
  • 0 have this problem
  • 1 view
  • Last reply by IanM

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The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

The website is https://groceries.morrisons.com/webshop/startWebshop.do I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually. I can access my account successfully using Edge.
Attached screenshots

Modified by IanM

All Replies (7)

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Site now un available from Edge!!

Helpful?

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Hi Ian

What happens when you try to log in? Is there any error message?

Do you use any antivirus or security software on your computer? Which one do you use?

Helpful?

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Paul,

The login proceeds no furthey than the attachment already submitted; if I hit 'login nothing happens.

I use Windows Defender & Malwarebytes.

Before sending this response, I deactivated Malwarebytes and the login will still not proceed any further.

Helpful?

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Helpful?

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This is beyond my technical knowledge / competence - I'm just confused about what I should do.

Helpful?

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You can try to disable Enhanced Tracking Protection to see if that has effect.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

Helpful?

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I checked wether the site had Enhanced Tracking Protection - it had. So I turned it OFF for this site.

However, the issue as reported is still happening.

Helpful?

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