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WidevineCDM crashes on netflix and other streaming sites

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  • 0 have this problem
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  • Last reply by Jarrot

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Hello,

Seems this WidevineCdm keeps crashing all the time for me when trying to view Netflix or other streaming sites, guessing it has something to do with DRM?

Crash ID: 48af8e1f-52bb-4129-8cbc-4dba80240321 protector64.dll | <unknown in ntdll.pdb>

Not so savvy with this so any help finding the cause is greatly appreciated.

Best regards

Hello, Seems this WidevineCdm keeps crashing all the time for me when trying to view Netflix or other streaming sites, guessing it has something to do with DRM? Crash ID: 48af8e1f-52bb-4129-8cbc-4dba80240321 protector64.dll | <unknown in ntdll.pdb> Not so savvy with this so any help finding the cause is greatly appreciated. Best regards

All Replies (4)

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It looks like Cisco Secure Endpoint is crashing Widevine.

Helpful?

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Thank you for looking at this, so I tried uninstalling Cisco Secure Endpoint and rebooting windows.

But I still experience the same issue.

Crash ID: df1e2ad2-8a8f-4e4f-8aa5-c2d390240321

Any more ideas? Greatly appreciated!

Best regards

Helpful?

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Hmmm, it's still the same DLL impacts Widevine and "Cisco Secure Endpoint" is still mentioned as an antivirus in your last report.

Helpful?

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Hmm, yeah that is strange. I will look to see if I can find out what this is due to. I know we have some device management software through work. Might be coming through that when I added my work account to Windows 11.

Thanks a lot, I can hopefully solve it with this info!

Best regards,

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