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Lost access to primary email

  • 1 reply
  • 4 have this problem
  • 6 views
  • Last reply by Dropa

brpt
brpt
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Hi,

My primary email is in the .ru domain and I have lost access to it due to Ukraine goc restricted access to it. How can I change it or set up alternative authentification method without confirmation via email.

I still have access to Account settings from my phone Just have new OS on my PC and faced this problem.

TY BR, Serhii

Hi, My primary email is in the .ru domain and I have lost access to it due to Ukraine goc restricted access to it. How can I change it or set up alternative authentification method without confirmation via email. I still have access to Account settings from my phone Just have new OS on my PC and faced this problem. TY BR, Serhii

All Replies (1)

Dropa
Dropa
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If your Firefox account needs to have secondary email saved to be able to reset the firefox login email. If you have neither access to the Primary and Secondary email if they are .ru then there is nothing that can be done since reset is sent to the email to change email login. Account access on the phone does nothing if you can't get the reset that is sends to your actual email to reset.