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Email addresses in Contacts list won't load into new email

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  • 0 have this problem
  • 8 views
  • Last reply by home46

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I have just switched from MS Mail to Thunderbird. I imported my contacts list, and it seems fully stored and readable in Contacts. However, when I select a contact and click on the 'To' box, the name loads into the email To line, but not the email address. The name is red. What am I doing wrong, or is there something Ihave still to set up?

I have just switched from MS Mail to Thunderbird. I imported my contacts list, and it seems fully stored and readable in Contacts. However, when I select a contact and click on the 'To' box, the name loads into the email To line, but not the email address. The name is red. What am I doing wrong, or is there something Ihave still to set up?

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my guess is your import of the CSV file from MS mail failed to correctly identify the fields so the email addresses imported do not contain the address, only the name.

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I follow what you say, but the email addresses are all accredited to the correct person in my Thunderbird Address Book - they just don't appear in the 'To' box when writing an email. I will repeat the transfer process to see if anything odd pops out.

BTW, what is the difference between "Address Book", "Personal Address Bok" and "Contacts List"?

I have a long list of this type of question!!

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