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Mozilla folder doesn't exist in appdata roaming

  • 3 replies
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  • 305 views
  • Last reply by cor-el

Ainsel
Ainsel
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I'm currently attempting to try out userChrome.css customization, but my profiles folder doesn't exist (I'm on windows 10). Trying to open the folder gets me the message that "[Folder name] is unavailable," and when I try to navigate there by getting to the appdata\roaming folder, there just isn't a Mozilla folder at all.

I've already tried a few things, specifically: 

- making an account via typing firefox.eve -p into the windows + r folder
- I've never deleted anything from the appdata roaming folder, so I wouldn't have accidentally deleted it
- restarting my computer (+ updating windows)
- reinstalling firefox

I did attempt to show hidden file extensions in windows as well. Admittedly I'm not entirely sure if that worked, but it was something I tried. I've also attached images of my appdata roaming folder (the section of it which should have a mozilla folder), and a pic of the message I get when I try to open the folder.

Any help would be appreciated!

I'm currently attempting to try out userChrome.css customization, but my profiles folder doesn't exist (I'm on windows 10). Trying to open the folder gets me the message that "[Folder name] is unavailable," and when I try to navigate there by getting to the appdata\roaming folder, there just isn't a Mozilla folder at all. I've already tried a few things, specifically: - making an account via typing firefox.eve -p into the windows + r folder - I've never deleted anything from the appdata roaming folder, so I wouldn't have accidentally deleted it - restarting my computer (+ updating windows) - reinstalling firefox I did attempt to show hidden file extensions in windows as well. Admittedly I'm not entirely sure if that worked, but it was something I tried. I've also attached images of my appdata roaming folder (the section of it which should have a mozilla folder), and a pic of the message I get when I try to open the folder. Any help would be appreciated!
Attached screenshots

Chosen solution

The MSIX version uses a different location for the profile folder.

  • /questions/1387574 Where is Firefox profile for 104.0
  • C:\Users\xxx\AppData\Local\Packages\Mozilla.Firefox_xxxxxxxxxxxxx\LocalCache\Roaming\Mozilla\Firefox
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All Replies (3)

cor-el
cor-el
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Are you using the Firefox MSIX version from the MS store?

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Ainsel
Ainsel Question owner
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Yep, I'm using Firefox MSIX, from the microsoft store. Trying to open the profiles folder or the root directory just leads to the same "[folder] is unavailable" message in the second image I attached.

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

The MSIX version uses a different location for the profile folder.

  • /questions/1387574 Where is Firefox profile for 104.0
  • C:\Users\xxx\AppData\Local\Packages\Mozilla.Firefox_xxxxxxxxxxxxx\LocalCache\Roaming\Mozilla\Firefox