Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to resolve this error “Can't decode H.264 stream because its resolution is out of the maximum limitation”

  • 4 replies
  • 1 has this problem
  • 10 views
  • Last reply by 2082997155

more options

system:win7 x64 version:firefox89 error:Can't decode H.264 stream because its resolution is out of the maximum limitation source :https://www.bilibili.com/video/BV1qu411d7ot


Watching the video of this website,browser report an error”This error message will be blank when privacy.resistFingerprinting = true. If it is really necessary, please add it to the whitelist in MediaError::GetMessage: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult __cdecl mozilla::WMFVideoMFTManager::ValidateVideoInfo(void): Can't decode H.264 stream because its resolution is out of the maximum limitation“。

How can I resolve this error?

system:win7 x64 version:firefox89 error:Can't decode H.264 stream because its resolution is out of the maximum limitation source :https://www.bilibili.com/video/BV1qu411d7ot Watching the video of this website,browser report an error”This error message will be blank when privacy.resistFingerprinting = true. If it is really necessary, please add it to the whitelist in MediaError::GetMessage: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult __cdecl mozilla::WMFVideoMFTManager::ValidateVideoInfo(void): Can't decode H.264 stream because its resolution is out of the maximum limitation“。 How can I resolve this error?
Attached screenshots

All Replies (4)

more options

Is there a reason for the old version of Firefox? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

more options

Does this also happen if you select a lower resolution as you appear to be using full HD (1080p) what requires a login, so we can't test this ? ?

more options

jonzn4SUSE said

Is there a reason for the old version of Firefox? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

I think it‘s nothing to do with old version . When I copy the “Profiles” folder to another computer(system:win7 x64 ),the video plays normally

more options

cor-el said

Does this also happen if you select a lower resolution as you appear to be using full HD (1080p) what requires a login, so we can't test this ? ?

My computer’s resolution is 1920*1080,when I select a lower resolution,the error still exists and can't watch this video