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new emails received but not available

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by edbeards

edbeards
edbeards
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new emails are received but do not appear in mailbox content list, and are not accessible, EXCEPT by global search. Problem may coincide with update to v 91.5.0

new emails are received but do not appear in mailbox content list, and are not accessible, EXCEPT by global search. Problem may coincide with update to v 91.5.0

All Replies (2)

david
david
  • Top 10 Contributor
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My suggestion is to rightclick the inbox folder and click the repair option. The index may be corrupted.

edbeards
edbeards Question owner
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Thanks!

Almost! It works, but only temporarily. The problem returns as soon as I navigate away from that folder. (repair option available after clicking on folder properties--after right clicking on folder itself)