Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB - Ubuntu - trouble for transferring my profile

  • No replies
  • 1 has this problem
more options

Hi All, I have a problem in transferring my email and calendar to another instance of TB. My normal situation I do have a main PC under Ubuntu 18 with TB (version not sure probably 78??) and 2 secondary PC Ubuntu 16 and 18. My main profile is on my main PC remaining in my office and from time I achieve a transfer in copying the complete profile from the main PC to the secondary ones which can move with me. This was running flawless for more than 3 years now. My problem from now Recently my main PC has encountered a problem by boot due probably to some bad sectors on my HDD. I do have booted with a live key Ubuntu 20.04, connected a HDD, and copied the whole profile as above, copied it thereafter to one of my secondary PC, and big surprise TB 78 doesn't recognize it at start and ask me to create a new account as if it would be a completely new installation of TB with nothing. I have checked the profile destination in the troubleshooting menu and it's the right one where I do have copied all my profile (emails + calendar). For the question of the file integrity, the only thing I can say is that the copy process hasn't generated any error. Does someone have an idea from where the problem could comes ? I do have a copy of all my received emails due to my "normal situation" but not all sent, and also I have a big hole in my calendar if I can't get back to the data stored in my main PC. Many thanks in advance for your precious advice.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.