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My old Firefox browser just disappeared!

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  • 1 has this problem
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  • Last reply by FredMcD

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When I opened Firefox as I always do just a few minutes ago, the browser had effectively disappeared. I was forced to "create a new account". Everything I had -bookmarks, history, home page, preferences...everything is gone. What can I do to restore it. I have been using Firefox as my default browser with no problems for many years until today. What happened and how can I fix it??

All Replies (2)

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It sounds like the profile is missing. Not the program.

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.


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