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downloads

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by Seburo

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Whenever I download anything in the Firefox browser it always fails. It downloads ok using Bing.

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Hi braianappolo,

Try Refreshing your Browser:-

  • To do this, click the menu button at the top right corner of the Firefox window.
  • Click the “Help” option near the bottom of the menu.
  • Click the “Troubleshooting Information” option in the Help menu.
  • Click the “Refresh Firefox” button at the top right corner of the Troubleshooting Information page.
  • You’ll be warned that this will remove your browser add-ons, reset your customizations, and revert other browser data to the default settings. Click “Refresh Firefox” to confirm you want to make these changes.

Helpful?

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Thank you for your reply. I always download to the same folder and drive, but I thought I would try a different folder and drive and this cured the problem. I don't know why this should work but it did.

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Chosen Solution

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

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