Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Displaying pdf files

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by osborneuk

more options

Hi since a recent move to a new laptop and re-install of TB 78.11.0 (64-bit) I am unable to display *.PDF attachments. I get the message that the helper App isn't installed. I have Adobe Acrobat DC installed on the laptop. Options:Attachments is set to 'Use Adobe acrobat dc' as default.

Annoying

Thanks Mike

Chosen solution

delete the setting for PDF from the options and then open one to generate a new entry. My guess if the current one is pointing to the wrong install location, perhaps from a previous computer.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

delete the setting for PDF from the options and then open one to generate a new entry. My guess if the current one is pointing to the wrong install location, perhaps from a previous computer.

more options

Thanks, Matt. I had copied across the 'Profile' from my old machine!