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Mozilla Firefox account -- lost access to primary email and requires authentication to switch to my registered secondary address

  • 1 reply
  • 3 have this problem
  • 17 views
  • Last reply by cor-el

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Hello,

I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer.

I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

Hello, I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer. I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

All Replies (1)

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Did you try to login directly ?

In case of issues try to login to the Firefox Account via this website.