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Firefox browser unresponsive during "move money " transaction on Schwab website.

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Schwab support suggested using arrow keys for browser to work. This work-around helps, however on the next mouse transaction, the browser becomes unresponsive again. Another arrow key allows the browser to respone again. Schwab site works MS Edge with the same transaction. No Firefox logs created during these events.

These Schwab functions worked previously. Not sure if the browser or the site is causing the issue.

Any suggestions?

Schwab support suggested using arrow keys for browser to work. This work-around helps, however on the next mouse transaction, the browser becomes unresponsive again. Another arrow key allows the browser to respone again. Schwab site works MS Edge with the same transaction. No Firefox logs created during these events. These Schwab functions worked previously. Not sure if the browser or the site is causing the issue. Any suggestions?