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Firefox and Thunderbird crashes on Ubuntu after update

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  • 1 has this problem
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  • Last reply by koffiekoek

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Hello,

Since I updated my computer this afternoon (21th aug 19), TB and FF won't start anymore. There is a crash reporter, but I'm not sure if it has sended a report (the reports). Thanks to a firefox helpsite I have distilled a Crash ID: bp-8ebc69e2-ceb0-41b3-86c6-05dfe0190821 Maybe someone can shed any light to this. Thanks in advance!

Henny

Hello, Since I updated my computer this afternoon (21th aug 19), TB and FF won't start anymore. There is a crash reporter, but I'm not sure if it has sended a report (the reports). Thanks to a firefox helpsite I have distilled a Crash ID: bp-8ebc69e2-ceb0-41b3-86c6-05dfe0190821 Maybe someone can shed any light to this. Thanks in advance! Henny

All Replies (1)

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Well, after installing adobe-flashplugin they're back again. Apparently it was de-installed.