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Mozilla print option will not recognize keyboard numbers for a specific print page number or number of copies. Error states to use a number.

  • 6 replies
  • 1 has this problem
  • 12 views
  • Last reply by mksteine

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Firefox print option will not recognize keyboard numbers for a specific print page quantity or a numeric for changing the number of copies. Error states to use a numeric. I have tried number key pad and keyboard numbers neither work. Both keyboard and key pad number work in all other programs I use. I have download a new Firefox with no success with print screen taking a new number.

All Replies (6)

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Do the '+' and '-' buttons work?

Does a copy and paste work?

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The '+" nor the '-' work, but putting the number in excel and coping works in both the page print and the number of copies. This is a great short term resolution. Need to pursue complete resolution. Thank you

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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I could not print in safe mode. So I did a refresh, which did not help now I can get the same error message or if I type two it will give me a five, trying to correct again gives the error message. Thank you for your help.

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My PDF printer gives an error (attached), but I don't think it's what you're getting.

Do you use any anti-keylogger software that may modify what you type into forms? For example, over the years, some users of ZoneAlarm have reported odd letter/number switching when typing.

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My message is different. "UNACCEPTABLE CHARACTER"; You can only type number here. Thank you for your response.