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how to remove tab that is not letting me access firefox-keeps being open

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  • 1 has this problem
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  • Last reply by FredMcD

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I thought I was on map quest, but clicked another by mistake and it keeps coming up and blocking access to anything else. I reset and turned computer off and on, but it is still there-Help. what do I do to get rid of it? I tried to delete it,but can't

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mjpsears said

Not sure what lock page is

A 'lock page' is a page that has script in it that prevents the page from closing normally. This is used by scammers to blackmail victims into paying to restore there browsers/computers.

The most infamous ones are the fake FBI and Interpol messages.

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What is it you are talking about? Is it some kind of lock page?

A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.

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Thank you. Somehow it corrected. Not sure what lock page is. I appreciate your help.

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Thank you. Somehow it corrected. Not sure what lock page is. I appreciate your help.

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Chosen Solution

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

mjpsears said

Not sure what lock page is

A 'lock page' is a page that has script in it that prevents the page from closing normally. This is used by scammers to blackmail victims into paying to restore there browsers/computers.

The most infamous ones are the fake FBI and Interpol messages.