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Virtual keyboard does not appear when using the LastPass Firefox extension after 57.0 installed.

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dupe of https://support.mozilla.org/en-US/questions/1184589 - locking

The suggested solution to use Settings and ensure Update is set to AUTO did NOT resolve the issue. I have continued to have the same problem. The issue persists to this day, 12/5/17. LastPass extension is at level 4.2.4a. Firefox is now at 57.0.1. Laptop is running Win10 with latest updates applied. My original response from 11/14/17 is immediately below.

Your response was helpful, but I had already done that. It looks like the update had already been applied when I was trying, and it doesn't shift the login pop-up from the center to the right to allow the virtual keyboard to pop-up to the left of it. Login pop-up just stays in the center and that is the end of it. No virtual keyboard appears. I have Auto update checked in the Extensions. Last update for the LastPass extension was today, 11/14. Appears to be a bug to me, but maybe there is some setting that needs to be properly defined?

''dupe of https://support.mozilla.org/en-US/questions/1184589 - locking'' The suggested solution to use Settings and ensure Update is set to AUTO did NOT resolve the issue. I have continued to have the same problem. The issue persists to this day, 12/5/17. LastPass extension is at level 4.2.4a. Firefox is now at 57.0.1. Laptop is running Win10 with latest updates applied. My original response from 11/14/17 is immediately below. Your response was helpful, but I had already done that. It looks like the update had already been applied when I was trying, and it doesn't shift the login pop-up from the center to the right to allow the virtual keyboard to pop-up to the left of it. Login pop-up just stays in the center and that is the end of it. No virtual keyboard appears. I have Auto update checked in the Extensions. Last update for the LastPass extension was today, 11/14. Appears to be a bug to me, but maybe there is some setting that needs to be properly defined?

Modified by the-edmeister