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I added a new email address to Thunderbird but can only view Sent, Drafts, Spam and Trash folders as subfolders of Inbox.

  • 2 replies
  • 3 have this problem
  • 23 views
  • Last reply by jadesmommy

jadesmommy
jadesmommy
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I got a new ISP recently and added my new email address to Thunderbird. My "Inbox" has an arrow to the left that identifies it as a main folder (similar to the arrow that displays at the left of each email account name).

I cannot get the Sent, Drafts, Spam or Trash folders to display unless I click the arrow next to Inbox. There they appear as subfolders to the inbox. I have tried to move the folders by dragging them above or below "Inbox" but they will not move that way. The "Sent" folder appears to work as a subfolder, but I'm not sure that is the proper configuration. I tried creating a folder called "SentMail" (so it wouldn't be confused with "Sent." It appeared as a plain yellow folder, so I deleted it, but so far it appears as a subfolder to Trash and will not delete! I get an

I am using Windows 7 and our new ISP is fiber optic.

I got a new ISP recently and added my new email address to Thunderbird. My "Inbox" has an arrow to the left that identifies it as a main folder (similar to the arrow that displays at the left of each email account name). I cannot get the Sent, Drafts, Spam or Trash folders to display unless I click the arrow next to Inbox. There they appear as subfolders to the inbox. I have tried to move the folders by dragging them above or below "Inbox" but they will not move that way. The "Sent" folder appears to work as a subfolder, but I'm not sure that is the proper configuration. I tried creating a folder called "SentMail" (so it wouldn't be confused with "Sent." It appeared as a plain yellow folder, so I deleted it, but so far it appears as a subfolder to Trash and will not delete! I get an I am using Windows 7 and our new ISP is fiber optic.

All Replies (2)

Zenos
Zenos
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I'd say that's just the way this server works. I have two that do the same. One is Microsoft, the other is roundcube.

jadesmommy
jadesmommy Question owner
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All righty then! While I was searching previous questions I saw a post by someone saying that Trash should not be moved to be a subfolder of Inbox, so I thought maybe there was an issue with things being arranged that way. Your response makes me think it's fine to leave well enough alone. I am able to view messages I sent with SentMail being a subfolder of Inbox. Thanks for your post.