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Some videos have fractured picture, band at bottom with part of the picture & above that is another part, like an earlier frame (if it were film).

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

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The same videos play fine in Chrome. Doesn't happen on Hulu or Netflix. Most recently here:

I'd appreciate any suggestions.


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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?