Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After performing a Firefox "Refresh", all bookmarks were lost. The bookmarks "Restore" feature is also failing. Please advise

  • No replies
  • 1 has this problem
  • 1 view
more options

I was prompted to Refresh firefox due to slow startup. Upon Refresh completion, my bookmarks including the bookmark toolbar were empty. I initiated a "Restore" on my bookmarks from the two most recent dates, and both failed with an error. Please advise.

I was prompted to Refresh firefox due to slow startup. Upon Refresh completion, my bookmarks including the bookmark toolbar were empty. I initiated a "Restore" on my bookmarks from the two most recent dates, and both failed with an error. Please advise.