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I did a refresh on my Fire fox browser and now I can't print anything. Help!

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by philipp

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Browser was hanging up and issuing a not responding message. this would last for a good period of time. then all of a sudden it would load my home page of Yahoo. Did a refresh of the browser and it solved the slowness of the page loading, but when I went to print a page everything would work until i actually clicked on the print button and a box came up telling me firefox had crashed and would send out a report. This happened after the browser refresh. Did something get removed so the browser doesn't recognize the printer? How do I solve this problem?

Browser was hanging up and issuing a not responding message. this would last for a good period of time. then all of a sudden it would load my home page of Yahoo. Did a refresh of the browser and it solved the slowness of the page loading, but when I went to print a page everything would work until i actually clicked on the print button and a box came up telling me firefox had crashed and would send out a report. This happened after the browser refresh. Did something get removed so the browser doesn't recognize the printer? How do I solve this problem?

All Replies (3)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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Not sure how to do that?

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which part of the instruction are you unsure about?