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Firefox crashes

  • 1 reply
  • 1 has this problem
  • Last reply by guigs

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Occured after rebooting computer. Running ubuntu 14.04. Occurs even after booting into safe mode, though crash report changes.

BuildID: 20140830210550 CrashTime: 1413210413 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1409757387 Notes: OpenGL: Intel Open Source Technology Center -- Mesa DRI Intel(R) Sandybridge Mobile -- 3.0 Mesa 10.1.3 -- texture_from_pixmap

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 59 StartupTime: 1413210405 Theme: classic/1.0 Throttleable: 1 URL: about:addons Vendor: Mozilla Version: 32.0 useragent_locale: chrome://global/locale/

This report also contains technical information about the state of the application when it crashed.

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The crash signature may have a reported bug attached to this issue can you please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)


Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.