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All of my docements have now defaulted to firefox web pages how do I undo this??

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  • Last reply by GBURTON

GBURTON
GBURTON
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I reloaded firefox after having problems with accessing my printer.

Now all of my documents on my computer except for word and excel have been converted to "Firefox" web pages. This creates problems when I need to edit, print and distribute my files especially if I'm using a PTF site or "dropbox".

Can you give me some direction as to how to block this automatic default?

Much appreciated

Gary

I reloaded firefox after having problems with accessing my printer. Now all of my documents on my computer except for word and excel have been converted to "Firefox" web pages. This creates problems when I need to edit, print and distribute my files especially if I'm using a PTF site or "dropbox". Can you give me some direction as to how to block this automatic default? Much appreciated Gary

Chosen solution

Hi Gary, Firefox 31 and 32 are designed to added themselves as an additional viewer for PDFs, but on some systems, the characterization of PDFs also is changed accidentally.

This approach was suggested by a user in another thread:

  1. Open Adobe Reader
  2. Edit->Preferences
  3. In the Categories column click 'General'
  4. Near the bottom of the page click the button marked 'Select Default PDF Handler'
  5. In the dialog, select 'Adobe Reader XI' and click 'Apply'
  6. A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.

Does that resolve the issue for you?

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All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Hi Gary, Firefox 31 and 32 are designed to added themselves as an additional viewer for PDFs, but on some systems, the characterization of PDFs also is changed accidentally.

This approach was suggested by a user in another thread:

  1. Open Adobe Reader
  2. Edit->Preferences
  3. In the Categories column click 'General'
  4. Near the bottom of the page click the button marked 'Select Default PDF Handler'
  5. In the dialog, select 'Adobe Reader XI' and click 'Apply'
  6. A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.

Does that resolve the issue for you?

cor-el
cor-el
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  • Top 10 Contributor
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You can also check for issues with the Windows icon cache and force to rebuild the icon cache.

  1. Open the Task Manager (Shift+Ctrl+ESC)
  2. In the Process tab, right-click on the Explorer.exe process and select End Process.
  3. Open the file picker via "File > New Task (Run)" and click the Browse button.
  4. Type or Paste %USERPROFILE%\AppData\Local (%LocalAppData%) in the File name field (AppData is a hidden folder).
  5. Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
  6. After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.

The IconCache.db file is a hidden file, so make sure that you can see hidden files.

GBURTON
GBURTON Question owner
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Many thanks to Jscher 2000 and cor-el. Jscher 2000 solved the problem. Gary