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How do I get a specific website to load?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

VGH11
VGH11
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All of a sudden, this afternoon, firefox quit loading any of my schools student web pages. I asked all of my classmates if they were having this issue and the answer was no. I called the school tech support, they checked the server, and said it had to be something on my end.

Ive gone through every single firefox troubleshoot article that even appeared to be potentially helpful, and so far nothing has fixed it. I do not understand what happened as I was reviewing these pages just a few hours ago.

I work on a macbook pro with OS X 10.9.3 and firefox 29.0.1

here is a link of a student webpage for reference: https://studentpages.scad.edu/~jsmith83

note: i can load absolutely any other webpage, and I can also log on to my schools website, and blackboard sites.

All of a sudden, this afternoon, firefox quit loading any of my schools student web pages. I asked all of my classmates if they were having this issue and the answer was no. I called the school tech support, they checked the server, and said it had to be something on my end. Ive gone through every single firefox troubleshoot article that even appeared to be potentially helpful, and so far nothing has fixed it. I do not understand what happened as I was reviewing these pages just a few hours ago. I work on a macbook pro with OS X 10.9.3 and firefox 29.0.1 here is a link of a student webpage for reference: https://studentpages.scad.edu/~jsmith83 note: i can load absolutely any other webpage, and I can also log on to my schools website, and blackboard sites.

All Replies (1)

FredMcD
FredMcD
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The page loads fine. Nice picture of a bush. Since you did not say what it is you already did, we may tell you to do it again. Sorry.

Many site issues can be caused by corrupt cookies or cache.

• Clear the Cache Press the <Alt Key> to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now

and

• Remove Cookies Press the <Alt Key> to bring up the tool bar. Then Tools > Options > Privacy.

Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt Key> to bring up the tool bar. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.