Thunderbird Community Forum

Cox communications has changed their security and, when making the recommended changes, a lock appears on all mail boxes and cannot send nor receive messages. need help!

Frontier Communications says Mozilla Thunderbird uses a lower security sign-in. They want me to use an email client that supports OAuth. What is OAuth? Can I use it with Thunderbird? If yes, how do I configure TBird to support OAuth? At present I use TBird with POP3 protocol, and it has been entirely satisfactory. Thanks, y'all.

Hi. I have tried to solve this problem for several weeks and then gave up...but now I am just missing too much content from my emails.

I am on Windows 7 with Thunderbird 45.8.0 (originally started with 45.0 I believe back in July 2017) and none of my emails display 100% of the images. I am receiving emails from Shutterfly, LLBean, other major retailers, my church, school, etc. and they are all missing images. It has been this way since I started on Thunderbird 45.x this summer (my old pc died, and I painfully migrated my ancient Netscape Mail to Thunderbird). My various troubleshooting has been:

1)My various iPhones and iPads with iOS ranging from 6.x to 10.x work just fine.

2)I have followed the popular article: https://support.mozilla.org/en-US/kb/remote-content-in-messages and that is set correctly.

3)I have tried explicitly "allowing" sites/addresses in the Exceptions area of the above instructions and that does not help.

4)Multiple reboots of Windows and restarts of Thunderbird are of no help.

5)Googling for this problem brings up the web article I pasted above...I have also found articles where people are in the same boat as me: nothing seems to fix it.

6)I have checked the View>Original HTML and that does not help

7)There is no firewall on this pc (at home) so that is not blocking.

8)For the rare emails that say "click here to see this email on a website" that works just fine (I use Firefox 57.0)

9)There are some emails that display a few graphics...say, 2 out of 8 that are supposed to be there. My guess is that those 2 are not remote graphics. I have examples but I'm not sure how you would like me to share those examples with you. I have attached the Source if that helps.

I'm pretty stumped as I consider myself quite technical. I love Thunderbird but I have to solve this because there's just too much graphical content containing calendars/schedules/dates/etc. that I cannot see.

Any help would be great appreciated!

My email provider is telling me to change the smtp password. I tried tools>options>security>saved passwords and I am able to view the smtp password (and others). But I don't spot anything there to change the password. Where in TB do I navigate to do that?

Thanks.

There was a time when Thunderbird had add-ons to do this.

I need to see the Real Sender, _NOT_ the common name, of the sender of an email.

How do I do this?

Thanks.

I have an AT&T Email account. I unwittingly changed my password and now I can't get access to my email via Thunderbird. How do I change the password in Thunderbird. I've found several sets of instructions on the net for this but none of them seem to work. They seem to direct me to functions or commands that simply aren't there. HELP!!!

Thunderbird 52.3.0 (32 bit)

Recently I noticed that I am unable to view saved passwords. When I click on the SHOW PASSWORDS button, nothing happens.I do not have a master password set.

I'm sure I'm not alone in occasionally forgetting to specify BCC when send emails to a contact group - until you've just hit Send, of course! For example, if a contact group is made up of people whose privacy is very important to them (eg people with mental health issues, ex-convicts etc), the mere fact of sending a CC group email, however innocuous in itself, is a considerable invasion of privacy. Even for uncontroversial emails, many people understandably resent having their email addresses made public, even to a limited group, unless they know and trust the rest of the group. I feel that email clients should make BCC the default for group emails. If Thunderbird can include a warning of missing attachments - a relatively trivial annoyance - this seems to me of far greater significance.

My wife's name and email address are on my Personal Address book, and on my "export" address list, and on my "Collected Addresses". I have many times found emails from her in my Spam folder. Each time, I have marked them as "Not Junk". Yet it keeps happening. Why? Is there any way to tell Thunderbird that emails from people in my address books should NEVER be sent to the Spam folder?

When I first open TB I get a message titled "Secure connection failed"

The Message then reads as follows:

live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.

     If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

I cannot find anywhere to change the password for an email server. I am also not able to deletre the account so I counld start from scratch. When I select account management the delete button is grayed out.

The article at https://support.mozilla.org/en-US/kb/remote-content-in-messages indicates that, when I have remote content blocked, I should be able to display remote content in individual messages by selecting the "Show remote content in this message" option in the message's "notification bar". When I do that (before the config change mentioned below), nothing changes in the display of the message except that the notification bar is no longer displayed. Closing and re-opening the message has no effect.

I found a support forum entry saying that using the config editor to set the value of "permissions.default.image" to 1 would solve the problem. That works, but after I close and re-open Thunderbird, the value has changed, generally to 2 but sometimes 3. Having to reset the value each time I open Thunderbird is, to say the least, a nuisance.

How do I make the value of permissions.default.image persistent?

Thanks for your help.

I'm setting up a new computer for an elderly lady. On her old computer she logs straight in to emails. But I want to set up on new computer but it doesn't recognise her email address or password - both are correct. Old computer is not Wifi so modem is connected by a lead. I've been transferring the lead to the new computer - but maybe I don't need to do that? Would that be confusing the configuration?

I have followed the suggestions from other threads but under tools I don't have the 'options' option, so I don't know how to access my password or re-set a new one. I have tried logging out and logging back in, but it logs me back in automatically. I just can't send emails as it asks me for my password. What can I do? Your help is much appreciated.

Thunderbird will not recognize my Yahoo mail account password. The fix seems to be to delete the account and reinstall. However, I cannot find how to delete the account, I have tried settings, options and tools and nothing seems to contain this function. I realize it is probably simple, but I could use some help here. I am using windows 10 on a Surface Pro computer with Thunderbird 45.8.0. Kathy in Cincinnati

I changed my Gmail password and Thunderbird asks me to enter the new one, however, it displays my email address with a lit 'Next' button but the button doesn't take me to the next screen to allow me to enter the password, it just flashes, no matter how many time I click it.

Used ClamXav and it found phishing e-mails in various Thunderbird folders (InBoxes, Trash, etc.) I understand that most of these emails aren't dangerous per se (I'm aware of the ones tagged), but I still want to get rid of them permanently. I have put them in the trash, emptied the trash, compacted the folders, and even installed Xpunge as an Add-on. Yet every time I go to the TB profiles and open the InBox or Trash of a particular mailbox (it's a document file), all that stuff is still there. In fact, if I run ClamXav again after "deleting" all the e-mails, the phishing warnings still appear for those elements I thought I deleted. What's going on? Thanks.

I understand the "delete your password, then use the account" technique, and it has worked in the past. Now, however, I can find no way to actually delete the password. These trials:

1: (preferences) | Security | Passwords | saved passwords | delete one:

 When I try this, it appears to go away, but if I re-open the preference it is still there. Same after quitting and restarting Tbird, same after rebooting

2: Quit Tbird. Cd to my profile and remove key3.db as well as logins.json. Restart Tbird. The two files re-appear. (and the passwords are still there as viewed in step 1)

3: Write this and ask for help.